Employment type: Full time, Permanent
Hours per week: 38
Remuneration: Band 5 salary from $86,136.96 per annum plus superannuation and a fortnightly RDO
Location: Werribee based with potential for a hybrid work arrangement

About the role
Wyndham City Council is seeking a motivated, detail-oriented and organised Risk and Insurance Support Officer to join our Risk Team within the Legal Services Department.

In this role, you will play an important part in supporting the effective management and delivery of Council's Insurance Program, with a particular focus on motor vehicle and property insurance claims management and the annual insurance renewal process. You will also contribute to risk-related projects and support continuous improvement initiatives that enhance team processes and service delivery.

Reporting to the Coordinator Risk, you will play a key role in supporting the Risk Team and ensuring the smooth operation of the organisation’s Insurance Program, and support the preparation of reports and documentation for senior leadership, the Audit and Risk Committee and Council, while assisting with procurement activities, project implementation and the delivery of the unit's workplan.

This is a great opportunity for someone with an interest in risk and insurance to develop their experience within a supportive local government environment while contributing to the effective management of Council's operations.

What your day will look like

- Support the administration and coordination of Council's motor vehicle and property insurance claims, including reviewing claims, tracking progress and assisting through to settlement.
- Assist with Council's insurance renewal process and the ongoing management of the Insurance Program.
- Liaise with internal departments, insurers and external stakeholders regarding insurance matters, claims and recoveries.
- Maintain accurate insurance records, administrative systems, procedures and processes, identifying opportunities for continuous improvement.
- Coordinate meetings, forums and engagement activities, and support the delivery of projects and the unit's workplan.
- Assist with preparing reports and documentation for the Executive Leadership Team, Audit and Risk Committee and Council.
- Support procurement activities, including obtaining quotes,



administering tenders, raising purchase orders and processing invoices

What you will bring

- A relevant degree or diploma, or equivalent relevant skills, qualifications and experience.
- An understanding of insurance policies and the insurance claims management process.
- Strong organisational skills, attention to detail and the ability to manage competing priorities.
- Experience supporting projects and coordinating administrative processes.
- A demonstrated ability to establish, maintain and continually improve administrative systems and procedures.
- Well-developed written and verbal communication skills, with the ability to build positive relationships with internal and external stakeholders.
- Confidence using Microsoft Office and the ability to adapt to recent systems and software.

If you progress past the interview stage, you may be required to complete pre-employment screening, which may include police checks, a medical, qualification verification, and an Australian work rights check.

Why join Wyndham
We are one of Australia’s fastest growing and most diverse cities.By 2040, we will have more than 500,000 residents and our people are hard at work designing the precincts, building the infrastructure, developing the policies and delivering the programs that will ensure the City is prepared.
Look at our job opportunities and you may be surprised at what you discover: a future-focused culture, a sense of purpose and possibility, and real opportunities to strengthen our diverse community. It all adds up to make Wyndham City a great place to belong. Our people are our most valued asset. We are focused on building a culture that empowers every person to do their best work. Flexibility is built right into our DNA and we are committed to cultivating an inclusive workplace that celebrates a diverse workforce.

How to apply




Please apply online by submitting your resume and cover letter outlining your suitability for the role via the provided link.

Applications close at 11:59PM on Sunday, 22 November 2026.

If you have further role-specific questions, please contact Adnan Yacoub, Coordinator Risk on
04•• ••• 093

Wyndham City Council is committed to providing a recruitment experience that is fair, inclusive, and accessible. If you have specific accessibility needs or general recruitment enquiries, please contact our Careers team via ••••@wyndham.vic.gov.au or 03 •••• •860.

Current Wyndham employees who accept a permanent or temporary role of 12 months or more must relinquish any existing casual position with Council, regardless of whether the new role is full-time or part-time. Additionally, employees cannot be absent from their substantive position for more than 24 months. If this occurs, they may be required to relinquish or return to their substantive role.

Child Safe Organisation
Wyndham City Council has zero tolerance to any form of child abuse and is committed to the safety, wellbeing and empowerment of children. We create and maintain a child safe organisation which is embedded in the everyday thinking and practice of all employees, volunteers and contractors. Additionally, we are committed to fostering a culture of safety within the Council, which includes the inclusion and empowerment of Aboriginal children, their families, and communities. Our recruitment practices reflect this.

Diversity and Inclusion
At Wyndham City Council we value workforce diversity and inclusion and embrace individual uniqueness. We value diverse life experiences and the perspectives of our people, while providing high-quality services to all members of our community, regardless of age, gender, ethnicity, religion, cultural background, disability, or sexuality.

Wyndham has one of the largest Aboriginal and Torres Strait Islander communities in the Western Region, with a rich and diverse history. We are committed to providing positive employment opportunities for Aboriginal and Torres Strait Islander people and welcome applications from candidates of Aboriginal and Torres Strait Islander background. To read more about Wyndham City’s Innovate Reconciliation Action Plan, please visit our website.

📌 Risk & Insurance Support Officer (Werribee)
🏢 Wyndham City Council
📍 Werribee