Applications and Network Support Engineer (Entry Level)

About Torrens Health

Torrens Health is a 100% Australian owned and operated provider of healthcare, aged care and disability workforce solutions. Through our group of specialist brands, including Your Nursing Agency, Alpha Plan Management, MPOT and Global Health Source, we give clients a single point of entry to more than 6,000 healthcare professionals delivering over 1.5 million hours of care each year, 24 hours a day, 7 days a week.

Our technology keeps that care moving. Behind it is our own Torrens Workforce Management Software (TWMS) platform and the people who keep our systems secure, connected and reliable.

About the role

We are looking for an Applications and Network Support Engineer to join our technology team. This is an entry-level role, ideal for a recent graduate or early-career IT professional ready to build a career in infrastructure, security and applications support. You will work alongside experienced colleagues, learn on the job, and help keep our network, devices, Microsoft 365 environment and business applications running smoothly, so that our staff and the healthcare professionals we support can focus on delivering care.

This is a hands-on role with plenty of variety and room to grow. It suits someone who takes ownership, enjoys solving problems and communicates clearly with people at every level of technical confidence.

What you'll do

- Maintain and troubleshoot firewalls, switches, routers, Wi-Fi and network connectivity

- Support Windows servers, desktops, printers,



laptops and Microsoft 365, including Exchange Online, Teams and SharePoint

- Manage devices through Microsoft Intune, including configuration, application deployment, compliance and patching

- Administer Microsoft Entra ID, including user accounts, permissions, MFA and Conditional Access

- Support cybersecurity activities, including endpoint protection, vulnerability monitoring and remediation

- Monitor system performance, investigate outages and maintain backups and disaster recovery processes

- Troubleshoot business applications, learning management systems (LMS), ERP systems and hosted telephony

- Manage support tickets, maintain technical documentation and keep users informed

- Coordinate with vendors and assist with technology rollouts and infrastructure improvements

What you'll bring

- Relevant qualifications in IT, Computer Science or a related discipline, or equivalent practical experience

- Some experience in IT support, a help desk, application support, networking or systems administration (including internships, placements or study projects)

- A working knowledge of Microsoft 365, SharePoint, Intune, Entra ID and Windows environments,



with a willingness to learn more

- Exposure to networking, firewalls, wireless connectivity and VoIP systems

- Familiarity with endpoint security, remote monitoring and management (RMM) tools, patching and backups is a plus

- Strong troubleshooting, communication and documentation skills

- A proactive approach, ownership of issues and the ability to manage competing priorities

- The ability to work independently and collaboratively

- A current driver's licence

Advantageous: experience in healthcare, nursing, disability support or similar service organisations.

Why join us

- Work in a purpose-driven organisation where your work supports care delivery across Australia

- Be part of a technology team supporting a national workforce and our proprietary TWMS platform

- On-the-job training and mentoring from an experienced technology team

- Variety across infrastructure, security, cloud and business applications

How to apply

Submit your resume and a brief cover letter outlining your relevant experience via Seek.

If you have any questions about the role, please contact Eloise Eaton, People, Culture and Recruitment Specialist at Torrens Health on ••••@torrenshealth.com.au or 04•• ••• 268

Torrens Health is committed to a protected, inclusive and diverse workplace. We encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples. Successful applicants will be required to complete pre-employment checks.

📌 Applications and Network Support Engineer (Fullarton)
🏢 Torrens Health
📍 Fullarton