Pathway Talent is partnering with an established and respected not-for-profit organisation to recruit an experienced Care Coordinator for its aged care team.

About the Organisation
Our client delivers person-centred support across aged care, disability, mental health and community services. Its aged care team works with older people, their families and carers to help customers live independently at home and stay connected to their communities.

The Opportunity
Reporting to the Service Delivery Manager, you’ll coordinate services under the Support at Home program. You’ll visit customers at home, develop care plans with them and work with families, carers and clinicians as their needs change. You’ll also supervise frontline staff across multiple locations and work with Rostering and Allocations to match the right staff to each customer’s needs.

What You’ll Do

- Develop and review individualised care plans that reflect each customer’s goals, cultural needs, preferences and assessed supports.
- Set and review quarterly budgets and help customers understand the services they can access and any contributions they may need to make.
- Supervise and mentor frontline staff, support new starters through induction and identify training needs.
- Coordinate customer bookings and work with Rostering and Allocations to manage absences, cancellations and short-notice changes.
- Refer clinical concerns to qualified clinicians and follow through on their recommendations in care plans and day-to-day supports.
- Maintain accurate care records and contribute to incident reporting,



quality reviews and service improvements.

What You’ll Bring

- A Certificate IV in Ageing Support or Aged Care, or equivalent experience in human services, ideally in aged care. A relevant degree is desirable.
- A strong understanding of the Support at Home program, including how transitional arrangements affect customers.
- Experience coordinating person-centred services and supervising or mentoring frontline teams.
- An understanding of aged care quality standards and experience working with clinical, rostering and operational teams.
- Strong communication skills and the ability to manage competing priorities and exercise sound judgement.
- A current NSW driver licence for customer home visits.

Why Consider This Opportunity?

- Competitive salary and autonomy in your day-to-day work, with the opportunity to shape how aged care services are delivered.
- Generous salary packaging through not-for-profit benefits that may increase your take-home pay.
- Fitness Passport with discounted access to participating gyms, fitness centres and swimming pools.
- Flexible working arrangements subject to operational requirements.




- Additional leave options through purchased annual leave arrangements.
- Employee Assistance Program with confidential counselling and wellbeing support.
- Professional development opportunities to expand your skills and grow your career.
- Purpose-driven work that helps older people maintain their independence and stay connected to their communities.
- Collaborative environment where you’ll work alongside supportive teams committed to delivering quality services.

Apply Now
If you have experience coordinating care, supporting frontline teams and helping older people live independently at home, we’d love to hear from you. Select Apply and submit your resume.

A Safe and Inclusive Workplace
Pathway Talent has a zero-tolerance approach to abuse, neglect and harm and is committed to safeguarding the wellbeing of children, young people, older people, people with disability and the communities we serve.

Equal Employment Prospect, Diversity & Inclusion
Pathway Talent is committed to equal employment opportunity and to creating inclusive, diverse and culturally safe workplaces. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, members of the LGBTQIA+ community and people from culturally and linguistically diverse backgrounds.

Pathway Talent acknowledges Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands on which we live and work.

Please note that only shortlisted applicants will be contacted.

📌 Care Coordinator- Aged Care (North Ryde)
🏢 Pathway Talent
📍 North Ryde