Full Job Description
Location: Bankstown, NSW
Salary Package: $70,000 + Super
Role Highlights:
An exciting prospect has become available for a customer-focused professional to join a leading premium product business. Working within a busy and collaborative customer service team, you'll be the first point of contact for customers, providing knowledgeable support, product information and timely solutions.
This is a fantastic opportunity for someone who enjoys a fast-paced environment, takes pride in delivering an outstanding customer experience and is looking for a role offering genuine flexibility and long-term potential.

Key Responsibilities:
Your day-to-day responsibilities will include:

- Managing inbound customer enquiries via phone and email
- Providing product information, pricing details and professional customer support
- Delivering prompt, accurate and tailored solutions to customer enquiries
- Processing customer information and maintaining accurate records
- Completing administrative duties, including data entry, and system updates
- Navigating multiple internal systems to manage, investigate and resolve customer enquiries
- Working collaboratively with internal teams to ensure a seamless customer experience





Candidate Profile:
To be successful in this role, you will have:

- Previous experience in a fast-paced customer service, contact centre or customer experience environment
- Excellent verbal and written communication skills
- Robust multitasking abilities and confidence navigating multiple systems
- Exceptional attention to detail and accuracy across administrative tasks
- A proactive, positive and team-oriented approach
- A genuine passion for delivering exceptional customer service
- Australian Citizenship or Permanent Residency

Company, Culture and Benefits:

- Market-competitive salary of $70,000 + Super
- Flexible hybrid working arrangements with 3 days working from home
- Monday to Friday working week – no weekend work
- Temp-to-permanent opportunity with the potential for a long-term career
- Immediate start available
- Comprehensive training and ongoing development
- Supportive and collaborative team culture
- Opportunity to represent a respected premium product business

How to Apply:
Click "Apply Now" or send your resume directly to [email protected]

📌 Call Centre Consultant (Sydney)
🏢 Temp & Agnew
📍 Sydney