We are seeking a highly organized, proactive and confident Reservations Coordinator to join our team. This role is ideal for someone who can effectively manage competing priorities, handle challenging situations and deliver outstanding customer service in a fast-paced operational enviroment. You will be resonsible fo coordinating reservation activites, manageing client communications to ensure a smooth booking process across our national operations.

Key responsibilities

- Manage and coordinate daily reservations bookings ammendments and cancellations

- Moitor and respond to a high volume of emails and incoimg phone calls in a timely and professional manner

- Confidently navigate booking and reservation management systems with hig attention to detail

- Liaise with clients, internal departments and operational teams to coordinate the bookings

- Identify and resolve booking discrepancies and customer concerns

- Maintain accurate booking records

- Proactively identify opportunities to improve reservation processes

Roster

- 4 or 5 days per week including Sunday

- Hours: 11:00am to 7:00pm

About You

- Robust communication and organisational skills

- Proven administration, reservations, customer service, or hospitality experience preferred

- Ability to multitask and work under pressure





- Confident using computer systems and Microsoft Office & Excel

- Reliable, proactive, and a team player

Why Join Pinnacle People?

- Join Australia's leading hospitality and staffing agency

- Supportive and collaborative team environment

- Ongoing training and development opportunities

- Central office location with career growth potential

If you're looking for a dynamic role where no two days are the same, we'd love to hear from you.

Apply now and become part of the Pinnacle People team.

If you thrive in a fast-paced environment, enjoy problem-solving, and are looking for a role that keeps you engaged throughout the night, we'd love to hear from you.

If this sounds like you, apply today!

Simply click Apply or forward your resume to:

Tony Hobbs | Talent and Recruitment Specialist

e: [email protected]

please note: If you have not heard from us within seven (7) working days of submitting your resume, your application will be kept on file and we will contact you if a suitable position becomes available.

Stay in touch and be the first to know of other exciting opportunities - Instagram @pinnaclepeople or on Facebook at www.facebook.com/PinnaclePeopleAustralia

📌 Hospitality | Reservtions Coordinator (Melbourne)
🏢 Pinnacle People
📍 Melbourne