Operations L2 Support Engineer | Server Administration
Contract Opportunity | Urgent Hire | Critical Telecommunications

Calling all L2 Support Engineers, Systems Administrators and Operations Engineers with solid hands-on server management experience.

If you're experienced in managing servers, troubleshooting complex platform issues and keeping critical systems running, we'd be interested in speaking with you.

This contract opportunity involves supporting telecommunications platforms used for national emergency warnings and cell broadcast services.
Our client is hiring urgently and ready to move quickly with suitable
candidates.

What's On Offer

- Critical Infrastructure - Support platforms involved in delivering national emergency warning services.
- Hands-On Technical Work - Take ownership of complex L2 incidents, server operations and platform performance.
- Technical Exposure - Work across telecommunications systems, infrastructure operations and service assurance.
- End-to-End Ownership - Manage technical issues from investigation through to resolution, rather than simply escalating tickets.
- Cross-Functional Collaboration - Work with engineering teams, vendors and other technical specialists to resolve platform issues.
- Quick Recruitment Process - An urgent contract requirement with interviews progressing quickly.

What You'll Be Doing

- Provide L2 operational support and system administration across National Emergency Warning System (NEWS) and Cell Broadcast Centre (CBC) platforms, including fault investigation, server management and performance optimisation.
- Own incidents and corrective maintenance through to resolution,



managing trouble tickets against SLA and OLA requirements.
- Work with customers, vendors and engineering teams on technical issues, platform improvements and project delivery.

What Will Make You Successful

- Server Administration Experience - Proven hands-on experience managing, maintaining and troubleshooting servers in a production environment. This is essential.
- L2 Technical Support - Strong background in systems operations, complex fault diagnosis, incident management and service restoration.
- Operational Ownership - Experience supporting business-critical platforms, working with technical stakeholders and managing incidents against service requirements.

Why Apply?
If you're a technically strong L2 Support Engineer who enjoys getting into the systems, solving difficult problems and taking ownership of critical infrastructure, this role offers exactly that.

We're particularly interested in engineers with genuine server administration expertise, rather than purely service desk, monitoring or ticket coordination backgrounds.

Our client is ready to move quickly. If you're available now or at short notice, we'd love to speak with you.

We'd love to hear from you. Apply now for a confidential discussion.

The people behind critical infrastructure.

HRG is a national workforce solutions provider specialising in recruitment, labour hire and executive search across Digital Infrastructure, Data Centres, Telecommunications, Critical Communications, Energy and Renewables.

Additional information

- Urgent contract opportunity with a fast recruitment process
- Hands-on L2 support, server management and fault resolution
- Support critical national telecommunications infrastructure

📌 OperationsSupport Engineer | Server Administration (Sydney)
🏢 HRG RECRUITMENT
📍 Sydney