Lead a growing home care service that cares for older people as whole people.
Hope Holistic Care is a not-for-profit provider of Support at Home services in Sydney, serving many older people from the Chinese-speaking community. We are growing steadily and are looking for an experienced aged care leader to run our home care operations and help us build new services.
About the role
Reporting to the CEO, you will lead our two Home Care Managers and, through them, our team of Care Partners. This is a hands-on role: you will get to know our clients, visit them, and support care decisions. Under the Aged Care Act 2024 you will be one of our responsible persons.
What you will do
- Contribute to organisational strategy, ensuring alignment with HHC’s mission and vision.
- Translate strategic goals into operational plans and measurable outcomes.
- Monitor KPIs and report performance metrics to the CEO.
- Lead and coach our Home Care Managers, and keep care safe, high quality and culturally responsive.
- Welcome every new client at onboarding and visit clients in hospital.
- Build new services, such as a palliative care team,
a carer support group and activity groups for older people.
- Keep us compliant with the Aged Care Act 2024 and the strengthened Aged Care Quality Standards.
- Manage budgets and report to the CEO and Board.
About you
- At least 10 years' working experience.
- At least 5 years' experience in Australian aged care (home care preferred).
- A health-related degree, or a qualification in health or health services management.
- Management experience, with a proven ability to manage competing priorities, and working knowledge of the Aged Care Act 2024 and the Quality Standards.
- A track record of developing client services.
- Solid interpersonal and communication skills.
- Full working rights in Australia.