Kmart is seeking a Customer Care Consultant to join our vibrant team in Australia. You will be a brand ambassador, handling customer complaints across phone and email with empathy and professionalism, while guiding customers on returns and online orders.
A proactive, KPI-driven mindset and robust communication are essential to thrive in this role. You will collaborate with multiple stakeholders, support in-store teams, and help drive continuous improvements while enjoying a flexible hybrid work