Virgin Australia seeks a passionate professional to lead service design and enablement across Guest and Member Contact Centres, airports, lounges and onboard. You will turn service standards into practical plans, coordinate delivery with frontline teams and measure readiness and adoption for continuous improvement.
With robust facilitation and stakeholder engagement skills, you’ll drive adoption across multiple locations, including offshore teams, and contribute to a culture focused on care,
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📌 Service Enablement Lead - Hybrid & Travel Perks (Brisbane)
🏢 Virgin Australia
📍 Brisbane
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