Customer Care & Operations Lead - Fashion Retail (Melbourne)

Customer Care & Operations Lead - Fashion Retail (Melbourne)

12 Nov
|
ance gria
|
Melbourne

12 Nov

ance gria

Melbourne

ance gria is seeking a Customer Care Manager and Operations Assistant in Paddington. You will lead the customer care function, oversee a junior team, and manage returns, exchanges and refunds with a focus on timely, on-brand responses.

You will also support the Head of Operations with inbound stock and 3PL logistics, tracking shipments and maintaining accurate stock records across locations. The role requires solid organizational skills and a calm, proactive approach.

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📌 Customer Care & Operations Lead - Fashion Retail (Melbourne)
🏢 ance gria
📍 Melbourne

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