Job Description
/n /n Shred-X is seeking a proactive Customer Growth Specialist to help drive the growth of our Electronic Destruction and IT Asset Disposition (ED/ITAD) services. /n /n As our Customer Growth Specialist, you’ll open doors to new business, and guide enquiries towards the right solution and help existing customers get more from our services. /n /n You’ll manage opportunities from first contact through to onboarding, visit customers occasionally to understand their needs and present solutions. /n /n This is an excellent opportunity for someone who enjoys building relationships, creating commercial opportunities and taking ownership of the details that deliver a great customer experience. /n /n
What you'll do
/n /n
- Proactively identify and research potential customers and existing customer cross-sell opportunities /n
- Prospect through phone, email, digital channels and approved sales campaigns /n
- Manage Western Australian leads and inbound enquiries, progressing qualified opportunities /n
- Engage prospective and existing customers, qualify needs, and recommend suitable service solutions /n
- Prepare quotations, follow up opportunities, and progress sales through onboarding /n
- Maintain accurate CRM records, scheduled follow-ups,
and strong pipeline coverage /n
- Coordinate customer onboarding and handovers with operations and service teams /n /n /n What we’re looking for /n /n
- Experience in outbound sales, telesales, business development, customer acquisition or a similarsales role. /n
- Demonstrated confidence conducting outbound telephone conversations. /n
- Ability to identify customer needs and communicate service benefits clearly. /n
- Strong written and verbal communication skills. /n
- Experience working to activity, conversion and revenue targets. /n
- Solid organisation, follow-up and time-management skills. /n /n /n Why join Shred-X? /n /n
- Structured training and ongoing coaching to help you succeed /n
- Clear progression pathways within sales and the broader business /n
- Supportive, high-energy team environment where you can learn and grow /n
- Opportunity to contribute to sustainability through our E-Waste services /n
- Stable, full-time, office-based role with clear expectations and support /n /n /n We are proud to be an equal opportunity employer and welcome applicants from diverse backgrounds, experiences and perspectives. /n /n /n