Job Description
Lead, coach and grow a high-performing novated leasing team./n Your new company /n Join a purpose-driven organisation that specialises in salary packaging and novated leasing solutions, helping businesses and employees maximise their benefits while supporting a more sustainable future. Working from a modern Melbourne office, you'll be joining a collaborative and values-led team that believes in ownership, teamwork, care and continuous improvement. Your new role /n As the Novated Leasing Team Leader, you'll lead a team of consultants while remaining actively involved in client relationships and operational delivery. You'll play a key role in driving team performance, developing capability, improving processes, and ensuring exceptional service across the novated leasing journey.

Key responsibilities
include: /n /n
- Leading, mentoring and coaching a team of Novated Leasing Consultants /n
- Building and maintaining strong relationships with clients, dealerships and industry partners /n
- Supporting revenue growth through effective sales leadership and client engagement /n
- Monitoring team performance, pipeline activity and conversion metrics /n
- Driving continuous improvement across sales processes and customer experience /n
- Assisting clients with novated lease enquiries, applications and complex scenarios /n
- Delivering training, knowledge sharing and capability development initiatives /n
- Staying up to date with industry trends, regulatory changes and market developments /n /n /nThis role offers the ideal blend of people leadership, client relationship management and hands-on industry expertise./n /n

What you'll need
to succeed /n /n /n




- Previous experience within novated leasing /n
- Leadership experience OR a genuine desire to step into people management /n
- Ability to coach, mentor and develop a high-performing team /n
- Solid client relationship and stakeholder management skills /n
- Experience managing sales pipelines, performance metrics and operational workflows /n
- A commercial mindset with the ability to identify growth opportunities and process improvements /n
- Strong organisational skills and the ability to manage multiple priorities /n
- Experience handling complex client matters and escalations /n
- A customer-first approach with a genuine passion for delivering outstanding service /n /n /n What you'll get in return /n /n /n
- The opportunity to lead and shape a high-performing novated leasing team /n
- A collaborative and supportive leadership environment /n
- Base salary is complemented by an individual commission and a team performance bonus /n
- A growing organisation with a strong sustainability focus and purpose-driven culture /n
- Ongoing professional development and career growth opportunities /n
- The chance to make a meaningful impact on both client outcomes and team success /n
- 4 days in office, with modern office located in Collingwood /n
- Additional volunteering days each year to support causes you're passionate about /n /n What you need to do now /n /nIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now./n /nIf this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career./n /n#3022984/n

📌 Team Leader, Novated Leasing (Melbourne)
🏢 Hays
📍 Melbourne