Job Description
/n 11th November, 2026/n THE OPPORTUNITY /n We are seeking passionate Beauty Advisors (Chinese speakers) to join our team at Melbourne Airport, where they will deliver exceptional customer experiences within a agile luxury retail environment. /n You will represent leading global cosmetic and fragrance brands, providing expert product knowledge and personalised service to international travellers. /n This role is ideal for someone who loves beauty, enjoys connecting with customers, and thrives in a diverse, fast-paced, sales-driven environment. /n You will have the opportunity to represent the following luxury brands: /n /n
- Helena Rubinstein
- Full Time /n
- Chanel
- Full Time /n
- Elizabeth Arden
- Full Time /n

KEY RESPONSIBILITIES
/n /n /n
- Engage customers with a friendly and approachable manner /n
- Deliver exceptional customer service and personalised beauty consultations /n
- Promote benefits of products to generate sales and achieve set KPI’s /n
- Provide expert product knowledge across cosmetics, skincare, and fragrance /n
- Maintain high standards of visual presentation and stock levels /n /n ABOUT YOU/n /n /n
- Ability to speak fluent Chinese (Mandarin) is essential /n
- Proven retail/sales experience in beauty, fragrance, or cosmetics /n
- Excellent communication skills and vibrant personality /n
- Demonstrated passion for beauty, fragrance and skincare products /n
- RSA certification (desirable but not essential) /n /n WHY JOIN LOTTE DUTY FREE/n /n /n
- Monthly Sales Commission Program /n
- Team Discount Program /n
- Airport Retail Stores Discount (10% -20%) /n
- Free Car Parking /n
- Uniform & ASIC Pass Provided /n
- Sales & Product Training Program /n




- Employee Assistance Program /n
- Long-term Career & Professional Development Opportunities /n
- Recognition of Service Awards ($ Gift Cards) /n
- Safe, Diverse & Inclusive Work Environment with a Supportive Culture /n /n ABOUT LOTTE DUTY FREE/n /n Lotte Duty Free is one of the world’s leading retailers, operating across 17 locations in 6 countries and 11 airports. Strategically positioned in some of the most coveted destinations (including Australia, Japan, South Korea, Singapore, Vietnam, and the USA), we showcase a world of luxury brands in cosmetics, perfume, watches, jewellery, liquor, wine, and more/n /n /n Headquartered in South Korea, Lotte Duty Free is a household name, synonymous with delivering excellence in customer service and a long heritage as the most trusted travel partner./n /n /n Oceania, the region to which Australia belongs, hosts three locations: Melbourne Airport, Brisbane Airport, and the Sydney Downtown Store./n /n /n DETAILS OF THE ROLE/n /n /n
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Location:
Melbourne Airport /n
- Full time position: 76 hours’ fortnightly /n
- 2 week rotating roster /n
- Availability to work a flexible schedule including weekends and public holidays /n /n

HOW TO APPLY
/n /n /n If you’re a passionate Beauty specialist who values teamwork, customer connection, and a fast-paced luxury environment, we’d love to hear from you./n /n Click Apply Now to submit your resume and cover letter./n /n Applicants must be at least 18 years old, hold full Australian working rights. It is recommended to have your own form of reliable transport due to the early/late hours of work./n /n Only candidates that are successful for short listing will be contacted./n /n /n

📌 Beauty Advisor (Melbourne)
🏢 Lotte Travel
📍 Melbourne