We are looking for a compassionate, friendly and organised casual Administrative Support Officer to manage our front desk and support daily operations. As the first point of contact, you’ll play a key role in creating a warm, respectful, and skilled experience for clients, families, and visitors.
Description
Key responsibilities
As an Administration Officer, you will:
· Provide frontline service, ensuring prompt, sensitive and confidential handling of enquiries.
· Answer telephone calls promptly, courteously, and professional.
· Outbound calls advising clients of changes with their services.
· Accurately receive and convey messages in writing, verbally, and electronically.
· Interact compassionately and professionally with clients and their families.
· Handle cash, EFTPOS, and other payments in accordance with TDN’s billing policy.
· Scan and file documents.
Skills And Experiences
What We’re Looking For
We are seeking someone who has:
· Excellent verbal, written communication, and interpersonal skills.
· Strong computer literacy,
specifically in client management systems and word-based software (e.g. Word, outlook)
· Ability to communicate with a range of internal and external stakeholders.
· Ability to work independently and prioritise work tasks.
As part of our team, you’ll will continue to enjoy:
· A supportive and purpose-driven workplace.
· Opportunities for growth.
· The chance to make a meaningful impact every day.
· Not for Profit Tax Benefits of Salary Packaging.
· Access out Fitness Passport Program for discounted gym and pool membership.
If this sounds like you, what are you waiting for?
For more information: Visit to access the detailed position description and selection criteria.
Questions? Contact the Client Experience Manager on View phone number on click.appcast.io or email View email address on click.appcast.io
How to apply: Please submit your application by close of business, Friday 20 November 2026