12 Nov
|
Club Southport
|
Gold Coast
12 Nov
Club Southport
Gold Coast
Hospitality All Rounder | Bar, Gaming, TAB & Keno
Club Southport INC is seeking a Hospitality All Rounder to join our dynamic team in a casual position. Based in Southport QLD, this role offers the flexibility to work across multiple areas of our venue, including the bar, gaming floor of 199 EGM's, TAB and Keno operations. As a Hospitality All Rounder, you will be the backbone of our customer service operations, ensuring every guest enjoys an exceptional experience whilst maintaining the highest standards of service, safety and compliance. This is an ideal opportunity for someone who thrives in a fast-paced, wide-ranging environment and enjoys building relationships with our diverse membership base.
Key responsibilities
Deliver outstanding customer service across all areas of the club, including bar, gaming, TAB and Keno operations
Prepare and serve beverages to the highest standard, ensuring accuracy and consistency in every drink
Operate gaming machines, TAB and Keno systems whilst adhering to all relevant regulations and responsible gambling practices
Maintain cleanliness and organization throughout your work area, including bars, gaming floors and service stations
Process transactions accurately using point-of-sale systems and gaming equipment
Support members and guests with inquiries, complaints and requests in a professional and courteous manner
Monitor and maintain stock levels, reporting shortages to management as needed
Comply with all relevant legislation, including liquor licensing laws, gaming regulations and workplace health and safety requirements
Collaborate with team members to ensure smooth operations during busy periods
Contribute to a welcoming and inclusive environment that reflects club values
What we're looking for
Proven experience in hospitality, bar service or customer-facing roles
Knowledge of responsible service of alcohol and gaming machine compliance
Strong communication and interpersonal skills with the ability to interact confidently with diverse groups
Ability to work efficiently in a fast-paced environment whilst maintaining attention to detail
Flexibility to work casual shifts including evenings, weekends and public holidays
Proficiency with point-of-sale systems and basic computer skills
Current certification in responsible service of alcohol (RSA) or willingness to obtain it
A strong commitment to customer service and club culture
Ability to work independently and as part of a team
Problem-solving skills and a positive attitude under pressure
What we offer
Club Southport inc provides a vibrant workplace where hospitality professionals can thrive. As a casual employee, you will enjoy flexibility in your schedule whilst working for a well-established club with a strong reputation in the gold coast community. We offer competitive casual rates,
ongoing training and development opportunities, and the chance to build a rewarding career in hospitality. Our team-oriented culture values hard work and dedication, and we are committed to creating an inclusive and supportive environment for all staff members. We encourage applications from people of all backgrounds and welcome discussions about any adjustments or support you may require throughout the recruitment process.
About us
Club Southport inc is a proud community club serving the Southport area with excellent facilities, entertainment and dining options. We are dedicated to providing members and guests with outstanding service, a welcoming atmosphere and memorable experiences. As a values-driven organization, we are committed to responsible gaming practices, community engagement and creating a safe, inclusive environment for all. Our club is a hub of activity, hosting a variety of events and services that cater to our diverse membership base.
Apply now
If you are an enthusiastic hospitality professional ready to make an impact, we would love to hear from you. Please submit your application including your resume and a cover letter outlining your relevant experience and why you would be an excellent fit for the Hospitality All Rounder role at Club Southport inc.
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📌 Hospitality All Rounder | Bar, Gaming, TAB (Gold Coast)
🏢 Club Southport
📍 Gold Coast