Kleenheat is seeking an experienced team lead to manage the Collections & Vulnerable Customer team across consumer and commercial NGE portfolios in Perth. Reporting to the Customer Service Manager, you will lead day-to-day operations, coach team members, oversee collections performance and support customers experiencing financial hardship.
You will drive compliant, customer-focused outcomes while guiding continuous improvement across the function and building robust relationships with internal
📌 Collections & Vulnerable Customer Care Lead (Perth)
🏢 Energy & Fertilisers
📍 Perth
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