For more than 80 years, SS&A; has been at the heart of Albury, a place where people gather to celebrate, connect and feel at home. We are proud to be a leading hospitality and community organisation, built on exceptional service, modern facilities and a supportive team culture.

Right now we're building what's next. New spaces, elevated experiences, and an exceptional service standard. We're currently looking for the Border's best talent to join our already great team.

About the role

A great stay starts with someone who cares about every detail. As Motel Team Leader at the Seaton Arms Motel, SS&A;'s motel accommodation, you'll support our Motel Manager by running the motel on your rostered days and stepping up to cover periods of leave. You'll lead our housekeeping team and look after guests from the moment they book to the moment they head home, so every stay feels easy, comfortable and welcoming.

What the job looks like

- Welcome guests, look after them from booking through to check-out, and let them know what's on across the Club
- Manage reservations, room rates and room allocation in RMS
- Lead and direct our housekeeping team, organising cleaning, timing and shifts so every room is ready on time
- Inspect rooms to make sure they meet our standards before guests arrive
- Roll up your sleeves to help with linen changes, cleaning and restocking when the team needs it
- Handle payments, phone calls and emails, and resolve guest concerns with care and professionalism
- Report maintenance issues promptly and keep linen and stock under control

Who we're looking for

SS&A;'s recruitment process assesses primarily for the skills you need to have from Day 1, how you interact with others, how you work as part of a team, your attention to detail,



and the service mindset you hold. The rest can be learnt on the job.

Wherever you work in the Club, behind the bar, on the floor, in the kitchen, on reception, or in the office, the same four things matter:

Welcoming

We welcome every person with a smile, warmth and friendliness.

Genuine

We support each other by stepping in to lend a hand, share what we know, and look out for the people around us.

Dynamic

We bring our best and have fun while we do it. We're ready to give 100%, stay focused on the job at hand, and look for ways to make the experience better.

Elevated

We take pride in ourselves, our work, and our workplace. We notice the details that make a difference, keep our spaces looking their best.

If that sounds like you, and we sound like a workplace where you can be your best, we'd love to hear from you.

What you'll bring

- Experience with administration tasks and intermediate computer skills
- Strong organisational and communication skills
- The ability to work independently
- A knack for creating processes and finding ways to improve them
- Comfort with a role that is half hands-on work, including manual handling, and half administration
- Availability for split shifts and adaptable working days

What you'll get back

- A welcoming and dynamic work environment
- Being part of a team that looks out for each other
- Engaging training in the SS&A; Way, Customer Service, leadership skills, and more
- A high-quality uniform provided
- Access to our premium staff lounge, a comfortable place to recharge, relax and connect
- Career pathways, many of our current Managers started on the floor
- Contributing meaningfully to SS&A;'s 80 year history, by helping us write the next chapter

📌 Motel Team Leader (Albury)
🏢 SS&A Club Albury
📍 Albury