Are you passionate about peer support and making a difference for women and gender diverse people living with cancer?

Counterpart is a free and confidential service of Women's Health Victoria (WHV) that connects, supports and informs women and gender diverse people living with cancer.

We are looking for a Peer Support Coordinator, to join our Counterpart team. Working closely with health professionals, referrers, Peer Support Volunteers and the broader Counterpart team, you will help promote Counterpart's services, build strong stakeholder relationships and coordinate the delivery of evidence - informed peer support programs.

The role coordinates peer support activities across multiple sites, including our Melbourne-based Peer Support Hub and regional peer support hubs, while supporting our valued Peer Support Volunteers to deliver high-quality peer support.

About WHV

Counterpart is a service of WHV.

WHV is a statewide feminist, not-for-profit organisation working to improve the health and wellbeing of women and gender diverse people and advance gender equity in health.

We work with government, the health sector and the community to deliver trusted health information and support services, build sector capability, and advocate for a fairer and more equitable health system.

Peer Support Coordinator

0.4 EFT | Part time | Melbourne-based | Some regional travel required

The Peer Support Coordinator plays a key role in delivering Counterpart’s services for women and gender diverse people living with cancer.

Working closely with health professionals, referrers, Peer Support Volunteers and the broader Counterpart team, you will promote Counterpart’s services, build stakeholder relationships, and support the planning and delivery of evidence-informed peer support programs.

This role coordinates peer support activities across multiple service locations, including hospitals, the Melbourne-based Peer Support Hub and regional peer support hubs. It also provides guidance, support and debriefing to Peer Support Volunteers to help ensure the delivery of safe, responsive and inclusive peer support.

In this role, you will:

- Coordinate and support Peer Support Volunteers to deliver safe and responsive peer support across Counterpart’s service locations.




- Provide guidance and debriefing to Peer Support Volunteers and help create a consistent and supported volunteer experience.
- Respond to complex support and information requests from service users when required, including liaising with other services and sourcing relevant information and resources.
- Build and maintain relationships with health professionals, referrers, hospitals and community sector organisations.
- Support volunteer access to patients across relevant hospital departments and help ensure site-specific requirements and protocols are followed.
- Coordinate volunteer rosters, service handovers and accurate service documentation.
- Contribute to the recruitment, training and ongoing development of Peer Support Volunteers.
- Support the planning and delivery of Counterpart programs and activities, including the Melbourne Peer Support Hub, Bridge of Support program, regional peer support hubs, webinars and wellbeing events.
- Contribute to service evaluation, improvement and promotion.
- Support inclusive service delivery that responds to the diverse needs and experiences of Counterpart’s communities.
- Travel regionally and stay overnight when required.

About you

To be successful in this role you will bring:

- A tertiary qualification in health, social sciences or a related field, or at least five years’ experience in a similar role.
- At least five years’ experience delivering services in a health or community setting, including experience working with and supporting volunteers.
- Experience supporting people experiencing emotional distress. Experience working with women affected by cancer would be highly regarded.
- Familiarity with the cancer sector, including an understanding of key issues affecting women living with cancer.
- Excellent communication and interpersonal skills,



with the ability to engage sensitively with people from diverse backgrounds.
- Strong organisational skills and the ability to manage multiple activities and meet deadlines.
- Confidence using Microsoft Office and the ability to work with case management and volunteer management systems.
- An understanding of the diverse needs of cisgender and transgender women and gender diverse people, including people from First Nations, migrant, refugee and disability communities.
- Experience in women’s health or an organisation focused on gender equity (preferred).
- A current Victorian driver licence.

If you want to use your skills and experience to help deliver meaningful peer support and contribute to greater gender equity in health, this could be the role for you.

The position description available on the WHV website provides further information about the role.

Benefits of working at WHV

At WHV, you will be part of a dedicated community undertaking meaningful work and united by a shared commitment to improving health outcomes and advancing gender equity.

Our employee benefits include:

- Flexible working hours and family-friendly policies
- Hybrid working arrangements
- Access to salary packaging
- A paid end-of-year close-down period, additional to annual leave

How to Apply

If you think you'd be a valuable match for this position, we encourage you to apply by clicking the 'Apply' button.

Please provide:

- Your current CV
- A cover letter addressing the selection criteria outlined in the position description

Applications close Friday 27 November 2026.

WHV values diversity and welcomes applications from people with a range of perspectives, backgrounds and experiences. We encourage applications from people of all ages, abilities, ethnicities, cultures, religions, sexual orientations and gender identities, including Aboriginal and Torres Strait Islander people and people with family and caring responsibilities

We also welcome applications from people with relevant lived or living experience, including people who have supported someone living with cancer.

For more information about the role and working at WHV, contact Peta Wright, Peer Support Lead, View email address on au.fitly.work

📌 Peer Support Coordinator (Counterpart) (Melbourne)
🏢 Women's Health Victoria
📍 Melbourne