Auto & General is seeking a Dispute Resolution Specialist to manage escalated customer disputes with integrity and empathy. You will understand the full context, advocate for fair outcomes, and represent Auto & General professionally.
In this role, you will negotiate outcomes, prepare final decision letters, and collaborate with internal teams to improve processes and customer experience. Prior general insurance experience and knowledge of dispute resolution frameworks are valued.
📌 Dispute Resolution Specialist (Brisbane)
🏢 Auto & General
📍 Brisbane
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