Step into a leadership role where every day brings something different. Lead a passionate hospitality team, deliver exceptional guest experiences and be part of one of North Queensland's most exciting dining destinations.

Why Join Us?

- Work in an idyllic tropical North Queensland location
- Uniforms supplied and laundered
- Generous staff discounts across the Morris Group
- Permanent part-time opportunities
- Genuine career development and progression opportunities
- Join a passionate and supportive hospitality leadership team

The Opportunity

We are seeking an enthusiastic and driven Duty Manager to join the team at Palm House.

As a key member of the leadership team, you will oversee daily food and beverage operations, lead and develop team members, and ensure every guest enjoys an exceptional dining experience.

This is a hands‐on role for a confident hospitality leader who thrives in a fast‐paced environment, takes ownership of operational standards and leads by example.

What You'll Bring

- Proven leadership experience within a restaurant, bar, bistro or premium hospitality environment
- A genuine passion for hospitality and delivering outstanding customer service
- The ability to coach, develop and motivate high‐performing teams
- Robust communication, problem‐solving and decision‐making skills
- Confidence managing challenging situations and resolving guest concerns
- Sound knowledge of RSA compliance,



liquor licensing and responsible service practices
- A strong focus on service standards, venue presentation, workplace safety and cleanliness
- Flexibility to work evenings, weekends, public holidays and peak trading periods

Essential Requirements

- Current Responsible Service of Alcohol (RSA) certification
- Responsible Management of Licensed Venues (RMLV) and Approved Manager Licence, or willingness to obtain
- Previous experience managing and resolving alcohol‐related service issues

About Us

The Ville is tropical North Queensland's premier destination for dining, events and entertainment, located in beautiful Townsville, boasting around 300 days of sunshine each year.

Overlooking the waters of the Great Barrier Reef, The Ville combines casual sophistication with the vibrant spirit of modern Australia. Home to award‐winning restaurants, world‐class facilities and exciting entertainment, we are proud to be one of Queensland's leading tourism destinations.

We are passionate about creating memorable experiences for our guests and providing our people with opportunities to grow, develop and build rewarding careers.

Is This You?

You're a natural leader with a passion for hospitality, a positive attitude and the confidence to take charge. You thrive in a busy environment, inspire those around you and understand that exceptional guest experiences start with an exceptional team.

📌 Food & Beverage Duty Manager (Townsville City)
🏢 The Ville
📍 Townsville City