Huntress# Channel Account Manager IAI SummaryHuntress is seeking a Channel Account Manager to retain, expand, and deepen relationships across its cybersecurity partner base in Australia. The individual contributor will manage renewals, upsell and cross-sell opportunities, and partner satisfaction while being measured on retention and expansion outcomes. The role requires at least two years of account management, direct sales, or related post-sales commercial experience, ideally in SaaS and cybersecurity.

Success depends on strong CRM discipline, stakeholder management, commercial judgment, and close collaboration with sales, marketing, support, solutions engineers, and customer-facing teams. Apply for this job View companyRemote from: AustraliaSalary: AUD 96k–96k / yrDepartment: SalesEmployment: Full TimeExperience: Open levelPublished: 10 Nov 2026Apply before: 10 Dec 2026Listing views: 38Application actions: 1Application toolkit## Make your next move.

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Opportunity details## About this role.What We Do:Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That's why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result,



our platform is never disconnected from the experts who manage it, ensuring our customers' protection.

Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.Reports to: Manager, Channel Account Management

Location:
Remote AustraliaCompensation Range: $96,000 AUD base with an on target earnings at $160,000, plus equity

What You'll Do
Channel Account Managers are part of a team at Huntress who play a critical role in driving revenue through engagement, expansion, and retention across our partner base. This role is critical in expanding our relationships with our partners while helping them deliver cybersecurity to their customers through the Huntress platform.

As an individual contributor, your primary measures of success will be net dollar retention, gross dollar retention, partner loyalty, and satisfaction.

This is a high-impact, high-visibility sales role that reports to the Manager of Account Management. Its success will be measured by expansion and retention metrics.

Responsibilities:
* Act as a trusted advisor to customers, delivering solutions that increase satisfaction, strengthen Huntress adoption, and create measurable value across their workplace




* Own and grow relationships with multiple contacts inside assigned customer organizations
* Drive renewals and expansion opportunities across your book of business, including upsell and cross-sell motions where appropriate
* Contribute to team goals around retention, expansion, and customer satisfaction
* Work cross-functionally with internal teams including Sales, Marketing, Support, SEs, TAMs, and leadership to remove blockers and improve the customer experience
* Maintain strong operational hygiene in CRM, document customer activity clearly, and keep next steps and opportunities moving forward
* Use AI tools to prepare for partner meetings, summarise calls, and stay organized so you can move faster with sound judgmentWhat You Bring To The Team:* 2+ years of experience in account management, direct customer sales, or a similar post-sales or commercial role
* Strong experience in SaaS, preferably related to the cybersecurity industry
* Experience with Salesforce or other similar CRM platforms
* Strong bias to action and the ability to get things done efficiently and effectively
* Ability to manage multiple stakeholders, maintain momentum on renewals and expansion conversations, and communicate clearly across internal and external teams
* Commercial curiosity and sound judgment in balancing customer outcomes with business growth, & confidence building relationships with both customers and partners

What We Offer
* Fully remote work
* At least one annual trip to the US for Summer Summit, with additional local events in Australia
* New starter home office set up reimbursement ($800 AUD)
* 12 weeks paid parental leave for both primary and secondary carers
* Monthly digital allowance for personal

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