Lending Support Officer (Business Banking)

- Full-time | Location: Flexible across our branch network

Build your lending career with Regional Australia Bank

At Regional Australia Bank, we're looking for a Lending Support Officer to join our Business Banking team. This role offers the opportunity to build specialist knowledge in business lending while supporting Business Bankers to deliver outstanding outcomes for business customers across regional Australia. The role involves processing and progressing lending applications, coordinating documentation, maintaining accurate records, and working closely with customers and stakeholders throughout the lending journey.

About us

Regional Australia Bank is a customer-owned bank with a strong commitment to supporting regional communities. We invest in the people, businesses, and communities we serve, and we're passionate about helping our customers achieve their goals. We offer a supportive and collaborative culture where learning, development, and career growth are encouraged.

What you'll be doing

- Supporting Business Bankers with the administration and progression of business lending applications
- Preparing and reviewing lending documentation for accuracy and completeness
- Managing application workflows and following up outstanding requirements
- Liaising with customers and internal stakeholders throughout the lending process
- Maintaining accurate records across lending systems
- Assisting with the settlement and fulfilment of business lending transactions




- Ensuring work is completed in line with policies, compliance requirements, and service standards

About you

You'll be someone who:

- Brings previous experience in banking, lending, financial services, administration, customer service, or a similar environment combined with understanding of business lending processes
- Has exceptional attention to detail and takes pride in producing accurate work
- Is highly organised and able to manage multiple priorities effectively
- Enjoys solving problems and finding practical solutions
- Communicates confidently and professionally with a variety of people
- Builds positive working relationships and enjoys collaborating with others
- Takes ownership of their work and follows tasks through to completion
- Has a customer-focused mindset and genuinely wants to achieve positive outcomes
- Learns quickly, including new technologies and digital platforms, embraces change, and is eager to develop new skills
- Remains calm and adaptable when working under pressure or managing deadlines

What's in it for you?

- Opportunity to develop specialist Business Banking knowledge
- Exposure to commercial lending processes and structures
- Ongoing learning and development from experienced lending professionals
- Strong career development pathways within Regional Australia Bank
- Supportive team setting that values collaboration and continuous improvement
- The prospect to make a positive impact on regional businesses and communities

📌 Lending Support Officer (Australia)
🏢 Regional Australia Bank
📍 Australia