Payments Analyst
Melbourne, Australia
Onsite
82000 - 103000 USD + Bi Annual Performance Bonus

My client is a small, experienced team behind some of the fastest-growing platforms in crypto, sports and iGaming and they are looking for a Payments Analyst to support with fiat payments while reporting to the Payment Operations Lead.

What you will do

- Support the onboarding of new PSPs
- Build dashboards and alerts covering approval rates
- Investigate falling approval rates, error codes and routing problems
- Handle payment escalations from Customer Support and fix recurring issues at source
- Manage day-to-day relationships with PSPs and payment partners
- Review deposit and withdrawal conversion and fees by PSP to raise approval rates and lower costs
- Monitor for suspicious payment activity and adjust fraud rules while keeping friction low for genuine players
- Produce performance reports and PSP scorecards for leadership, and keep integration and escalation documentation up to date

What you will bring

- 1 to 3 years' experience in payments, fintech, iGaming, e-commerce or with a PSP




- A solid grasp of payment flows, APIs, PSPs, acquirers and orchestration across cards, bank transfers and local payment methods
- Working knowledge of fraud types such as chargebacks, account takeover and mule activity, and of rule and threshold tuning
- Strong Excel skills (pivot tables, lookups, modelling) and experience with BI and monitoring tools
- The ability to turn transaction data into explicit actions for internal teams and external partners
- Confidence working across teams and directly with PSP technical contacts
- A proactive, solutions-focused approach and good judgement under pressure

Nice to have

- Experience with a payment orchestration platform
- Local payment methods experience across international markets
- A track record of launching payments in new markets quickly
- In-depth knowledge of the online gambling sector

This role is based in Melbourne and may involve occasional travel.

📌 Payments Analyst (Australia)
🏢 Pentasia
📍 Australia