Belgravia Health & Fitness’s customer care team is looking for passionate Contact Centre Consultants to deliver exceptional customer service.
The Role
We are looking for passionate people who are prepared to put the customer at the centre of everything they do by delivering exceptional service. Here are some things you’ll be doing:
- Customer communication through phone, email, social platforms and SMS
- Provide excellent customer service, by responding to customer's needs
- Ensure the quality of service meets agreed customer service standards
- Develop positive relationships with customers to provide the best customer experience
We are looking for part-time team members who are available and flexible to work on weekdays and weekends.
No experience required, all training provided.
About you
- Shows attention to detail
- Great telephone manner
- Team player
- Fast learner
- Positive, friendly, helpful and energetic
Requirements
- Customer service and administration experience
- High resilience to pressure
- Good ability to problem solve and can multitask efficiently
- Current Police Check
- Working with Children Check
- Current First Aid & CPR Certificate
- Free Gym membership
- Discounted Golf memberships
- Discounted caravan and camping benefits
- Great starting rate
- Be part of a energetic and growing team
- Fun work culture aimed at seeing you succeed
- Plus, many more staff benefits
We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.
We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.
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