Coles Group is seeking a Customer Experience Transformation Lead - Enablement in Australia. You will own the CX transformation operating model and drive continuous improvement, shaping governance, portfolio intelligence and digital tool adoption to reduce manual effort and improve decision-making.
Reporting to the Head of Customer Experience Transformation, you’ll translate priorities into clear narratives, embed current ways of working, and collaborate with senior leaders to strengthen
📌 CX Transformation Lead — Enablement (Australia)
🏢 Coles Group
📍 Australia
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