Scene to Believe is seeking a Senior Customer Care Manager to lead a high-volume operation across Australia and New Zealand. You will manage the local team and oversee overseas support, ensuring skilled, timely and consistent service across phone, email, social media and online channels.
This Christmas season role runs from November through January 2027, with build and delivery responsibilities and a focus on process improvement, training and reporting for senior management.
📌 Senior Customer Care Lead — Christmas Ops (Australia)
🏢 Scene to Believe
📍 Australia
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