Multicultural Families Organisation (MFO)
Location: Southport, Gold Coast QLD
Employment Type: Part-time (2-3 days per week)
Accountant – NDIS Plan Management
About Us
Multicultural Families Organisation (MFO) is a well-established, community-focused, not-for-profit organisation based on the Gold Coast. We provide a range of services to support individuals and families, including NDIS Plan Management, Support Coordination and community programs.
About the Role
This position is ideal for an accountant who enjoys working with numbers, managing financial processes and ensuring accuracy, while also making a positive difference in people's lives.
You will be responsible for managing NDIS participant accounts, processing invoices, submitting claims and ensuring that payments are completed accurately and on time.
Key responsibilities include:
- Processing and reviewing NDIS provider invoices to ensure accuracy and compliance with NDIS pricing arrangements.
- Submitting payment claims through the NDIS portal and managing provider payments.
- Monitoring participant budgets and expenditure to ensure funding is managed appropriately.
- Reconciling NDIS payments, claims and financial records.
- Managing accounts payable and resolving invoice or payment discrepancies.
- Preparing financial reports, budget summaries and participant expenditure statements.
- Communicating professionally with participants, support coordinators and service providers regarding invoices, payments and funding.
- Maintaining accurate financial records and ensuring compliance with relevant NDIS requirements.
- Identifying opportunities to improve financial processes and administrative efficiency.
- Working closely with the NDIS Manager to ensure the smooth operation of Plan Management services.
About You
We are looking for someone who is detail-oriented, confident with financial systems and able to manage a busy workload independently.
To be successful, you will have:
- Qualifications in accounting, finance or a related discipline.
- Experience in accounting, bookkeeping, accounts payable or financial administration.
- Strong reconciliation and financial reporting skills.
- Excellent attention to detail and accuracy.
- Good computer skills, particularly Microsoft Excel and accounting software.
- Strong organisational skills and the ability to meet deadlines.
- Good communication skills and a professional approach to dealing with participants and providers.
- The ability to work independently while being part of a supportive team.
Highly desirable:
- Previous experience in NDIS Plan Management.
- Knowledge of NDIS pricing arrangements, support categories and claiming processes.
- Experience using NDIS Plan Management software.
- Experience working in the disability or community services sector.
- Experience with Xero.
What We Offer
- The chance to work for an established not-for-profit organisation making a genuine difference in the community.