Ward Clerk- Mental Heath/ Alcohol and drug detox unit

Wyndham Clinic Private Hospital is seeking a highly organised and compassionate Ward Clerk to join our Mental Health and Alcohol & Drug Detox Unit.

This is a unique opportunity to work within a specialised clinical environment supporting patients on their recovery journey. As the central point of coordination on the ward, you will play a vital role in ensuring seamless communication between patients, families, and the multidisciplinary team.

The ideal candidate will have solid organisational and communication skills, excellent attention to detail, and the ability to manage competing priorities. Experience in a healthcare setting—particularly in mental health or alcohol and other drug services is highly regarded.

Key Responsibilities

- Coordinate patient admissions, discharges, and transfers, ensuring all documentation is accurate, timely, and compliant with privacy requirements

- Maintain and manage confidential medical records, including data entry and tracking of patient information systems

- Act as the first point of contact for patients, families, and visitors, responding to enquiries with professionalism, empathy, and discretion

- Provide administrative support to the multidisciplinary team, including scheduling appointments, meetings, and clinical activities

- Facilitate effective communication across the ward,



ensuring clinicians are supported and information is relayed promptly in a fast-paced, sensitive environment

About You

You are an experienced healthcare administrator who thrives in a fast-paced environment and enjoys leading teams to deliver high-quality patient services.

To be successful in this role you will have:

- Demonstrated experience in hospital or healthcare administration (essential)

- Have ward clerk or mental health experience (essential)

- Strong understanding of private hospital patient administration processes (essential)

- Experience managing multi-disciplinary administrative teams

- Excellent communication and stakeholder management skills

- Strong organisational and problem-solving abilities

- Experience with hospital information systems and patient management systems

- A proactive approach to improving systems and processes

About Wyndham Clinic Private Hospital

Wyndham Clinic Private Hospital is a leading private mental health facility in Melbourne’s growing western corridor, providing high-quality inpatient and outpatient mental health services, alongside specialist day surgery and outpatient care.

We pride ourselves on delivering compassionate, patient-centred care supported by a highly skilled and dedicated team.

If you are an experienced healthcare administration leader looking for your next challenge, we would love to hear from you.

📌 Ward Clerk- Mental Heath/ Alcohol and drug detox unit (Australia)
🏢 Wyndham Clinic
📍 Australia