Occupation: IT and telecommunications

Location: Gippsland - Bass Coast

Reference: 1552658

Selection Criteria

KEY SELECTION CRITERIA

Demonstrated strategic leadership and planning, including the ability to develop and implement long-term ICT strategies, technology roadmaps and infrastructure plans that support organisational priorities and future growth.

Highly developed technical expertise across complex ICT environments, including network infrastructure, systems administration, cybersecurity, device management and the integration and maintenance of technology platforms.

Proven leadership and team coordination skills, including the ability to set transparent priorities, manage competing workloads, develop staff capability and foster a collaborative, accountable and service-focused team culture.

Highly developed project management, analytical and problem-solving skills, with the ability to lead complex ICT projects, manage technology lifecycles, assess risks and deliver effective, sustainable solutions within agreed timeframes and resources.

Highly developed communication, interpersonal and stakeholder engagement skills, including the ability to provide strategic technical advice, explain complex issues clearly and build effective working relationships with leadership, staff, external providers and other stakeholders.

Responsibilities

RESPONSIBILITIES

1. Strategic leadership and long-term planning

- Develop, implement and maintain a College-wide ICT strategy and multi-year technology roadmap aligned with the College's strategic direction, Annual Implementation Plan and evolving educational needs.
- Provide expert advice to the Principal, Business Manager and leadership team on technology priorities, emerging opportunities,



infrastructure requirements, risks and investment decisions.
- Lead long-term planning for ICT infrastructure, hardware and software lifecycles, network capacity, digital platforms and technology replacement programs.
- Anticipate the technology implications of College growth, campus development, building projects, changes in enrolments and evolving teaching and learning practices.
- Establish clear priorities, service standards, performance measures and improvement plans for the ICT function.
- Evaluate emerging technologies and recommend practical, secure and cost-effective solutions that improve educational outcomes and operational efficiency.
- Develop sustainable approaches to technology management that balance innovation, reliability, security, usability and whole-of-life costs.
- Provide leadership and oversight of the College's ICT infrastructure, including networks, servers, wireless connectivity, devices, systems, telecommunications and associated services.
- Ensure ICT services are reliable, responsive, secure and fit for purpose across all four campuses.
- Oversee the administration, maintenance, configuration and optimisation of relevant systems, platforms, applications and technology environments.
- Lead the investigation and resolution of complex technical issues,



major incidents and recurring service problems.
- Establish effective processes for incident management, service requests, escalation, change management, system maintenance and technical documentation.
- Monitor system performance and identify opportunities to improve resilience, capacity, availability and user experience.
- Maintain a strong technical understanding of the College's environment and provide informed direction on complex technical decisions.
- Coordinate ICT projects, system upgrades, implementations and infrastructure changes to minimise disruption to College operations.
- Lead the implementation and ongoing improvement of ICT security measures, ensuring alignment with applicable Department of Education policies, standards and requirements.
- Oversee appropriate access controls, identity and account management, endpoint protection, patching, vulnerability management and system monitoring.
- Maintain and regularly review BCC website content
- Maintain and regularly review backup, disaster recovery, business continuity and technology recovery arrangements.
- Identify, assess and manage ICT risks, escalating significant issues and incidents through appropriate College and Department processes.
- Promote secure technology practices and strengthen staff awareness of cybersecurity, privacy, information handling and acceptable use.
- Ensure ICT assets, systems, configurations, licences and relevant technical records are appropriately documented and maintained.
- Coordinate responses to significant technology disruptions and work with relevant stakeholders to restore services and minimise operational impact.
- Lead, coordinate and support

📌 ICT Manager (Australia)
🏢 Government schools
📍 Australia