Want to be the one to make a positive impact in the lives of older people every day.

Then Royal Freemasons is for you Experience the rewards of making a difference in older people’s lives by showing compassion and providing high quality safe care.

The opportunity

We are seeking a highly motivated and experienced Facility Manager to lead our Coppin Centre Residential Aged Care Facility, located in the heart of Melbourne.

This is a pivotal leadership role with responsibility for the overall operation of a large and complex aged care home, ensuring high standards of care, compliance, and resident satisfaction.

About the Facility

Coppin Centre is a vibrant residential aged care facility comprising 207 rooms across four distinct lodges: Coppin Lodge, Colbran Lodge, Moubray Lodge and Coppin Suites. Each area offers high-quality care tailored to the individual needs and preferences of our residents. We pride ourselves on creating a welcoming, inclusive environment where residents feel valued and supported.

The Role

As the Facility Manager, you will oversee the day-to-day operations, strategic planning, and performance of the facility. You will lead a multidisciplinary team to deliver person-centred care while ensuring compliance with aged care standards and driving continuous improvement.

This role combines operational leadership with a strong focus on resident well-being, staff engagement, and financial performance. The ideal candidate will be a compassionate leader with a proven track record in managing large-scale aged care or healthcare facilities.

Key responsibilities

Leadership & People Management

- Lead, coach, and motivate a multidisciplinary team to deliver exceptional care
- Foster a positive, collaborative, and values-driven team culture
- Manage staff performance, recruitment, onboarding, and retention
- Ensure all team members are supported through education and development

Operational & Financial Management

- Oversee day-to-day operations, including rostering, resourcing, and facilities upkeep




- Develop and manage budgets, monitor KPIs, and ensure financial sustainability
- Maintain occupancy rates through effective admissions and resident engagement
- Ensure effective use of staffing and resources without compromising care quality

Clinical Governance & Compliance

- Ensure adherence to Aged Care Quality Standards and legislative requirements
- Oversee clinical risk management, audits, and incident reporting processes
- Collaborate with clinical care teams to ensure care plans are accurate, current, and effective
- Monitor infection control, medication management, and resident safety protocols

Resident & Family Engagement

- Promote a culture of resident dignity, independence, and wellbeing
- Act as a key point of contact for residents and families, addressing concerns proactively
- Create a welcoming, home-like environment and inclusive community
- Organise and support meaningful lifestyle and engagement programs

Continuous Improvement

- Drive innovation, quality improvement initiatives, and evidence-based practices
- Lead accreditation readiness and implement action plans for continuous compliance
- Monitor feedback channels and implement change based on insights

Qualifications, knowledge and requirements required for the role

- Current registration as a Registered Nurse with the Nursing and Midwifery Board of Australia (NMBA) administered through the Australian Health Practitioner Regulation Agency (AHPRA)
- Proven experience (minimum five 5 years) managing a residential aged care facility or a similar large-scale healthcare service
- Comprehensive knowledge of the Strengthened Aged Care Quality Standards, compliance frameworks, and accreditation processes
- Strong financial and business acumen, including experience in budgeting, reporting, and occupancy management
- Excellent leadership and interpersonal skills, with the ability to motivate and manage multidisciplinary teams

Other requirements

- Current full Victorian Driver Licence
- Valid National Police Check and/or NDIS Worker Screening Clearance
- COVID-19 (3 doses) and annual influenza vaccinations encouraged

📌 Facility Manger (Australia)
🏢 Royal Freemasons
📍 Australia