At Southern Cross University, we do things differently, and so can you.

A career with us is more than you might expect. Yes, it’s about the heart, connectedness and community you’d hope for in a regional university. But there’s also so much more. Our game changing Southern Cross Model brings a deeper, focused learning experience and our research is deeply connected to our regions, making a difference on a global scale. This is your chance to help us build something new and meaningful for our students, our communities and your career. To drive change, make a real impact, and thrive in a place as unique as you.

You can be good anywhere. Here, you can be great.

Your opportunity

Southern Cross University is seeking an experienced Product Owner to shape and deliver cutting-edge technology solutions that support our teaching, learning, research and student services.

Working within Technology Services, you'll take ownership of product priorities, roadmaps and backlogs, translating complex business needs into practical, user-focused solutions. You'll collaborate with stakeholders across Future Students, Current Students, Teaching & Learning, and Research & Enterprise, ensuring technology investments deliver meaningful outcomes across the University.

This is an opportunity to influence how digital products evolve, from initial concept through to delivery, adoption and continuous improvement. You'll work closely with development teams and Scrum Masters, championing user experience, balancing competing priorities and driving product decisions that deliver lasting value.

You will make an impact by:

- Defining product vision,



roadmaps and priorities aligned with University goals
- Managing product backlogs, user stories and acceptance criteria
- Working with stakeholders and delivery teams to develop effective solutions
- Championing user experience, accessibility and successful product adoption
- Using product insights and performance data to drive continuous improvement

Throughout 2027 and 2028, you’ll play a key role in shaping major technology enhancements to the University’s student systems, supporting the student journey from application through to graduation.

What you will bring

You'll be an experienced Product Owner with a solid understanding of agile delivery and the full product lifecycle. You'll know how to translate business requirements into clear product priorities, balance competing stakeholder needs and guide development teams towards solutions that deliver measurable value.

You'll combine strategic thinking with a practical, collaborative approach, confidently engaging stakeholders, facilitating decisions and championing the needs of end users. Experience with enterprise platforms such as TechnologyOne or Microsoft Dynamics, particularly within higher education or similarly complex environments,



will be highly regarded.

To succeed in this role, you will also need:

- Relevant qualifications in Business, Commerce, IT or related discipline
- Ideally 5+ years’ experience in product ownership or a related role
- Experience managing product lifecycles, value and competing priorities
- Excellent stakeholder engagement, negotiation and vendor management skills

Experience with product analytics, user acceptance testing, change management and regulatory requirements within higher education will be advantageous.

Why Southern Cross University

SCU is proudly a regional university, young, small and vibrant. That means you’ll find more exposure, opportunity and ownership - to grow, achieve and build a career that means more. And you’ll do it alongside passionate people and leaders who go the extra mile to help you succeed.A career with us is about more than just work. It’s about place, community and the life you want to live. With three main campuses at the Gold Coast, Coffs Harbour and the Northern Rivers region of NSW, we’re integral to all these wonderful communities. Find your place and be more in this beautiful part of the world.

Your opportunity is:

- Full-time, continuing (permanent)
- Located at either Gold Coast, QLD 4225, or Lismore, NSW 2480. Relocation assistance is available, making it easier to join our regional communities
- HEW Level 8. The base salary ranges from $124,379 - $137,149 per annum, plus 17% employer’s contribution to superannuation. The total remuneration package is up to $

📌 Product Owner (City of Gold Coast)
🏢 Southern Cross University
📍 City of Gold Coast