AI-Driven Manager, Contact Centre Quality (Sydney)

AI-Driven Manager, Contact Centre Quality (Sydney)

12 Nov
|
Qantas Group
|
Sydney

12 Nov

Qantas Group

Sydney

Qantas Group, based at Mascot Head Office, is seeking a Manager Business Improvement - Contact Centres to drive quality assurance, compliance and continuous improvement across the CC&R; function and Global Contact Centres. This role focuses on leveraging data, insights and AI-enabled capabilities to identify risks, uncover trends and deliver measurable improvements in customer interactions.

You will partner with operational leaders to enhance end-to-end customer experiences, support informed

#J-18808-Ljbffr

📌 AI-Driven Manager, Contact Centre Quality (Sydney)
🏢 Qantas Group
📍 Sydney

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Active Stylist: Empower Women Through Style (Adelaide)

Active Stylist: Empower Women Through Style (Adelaide)

12 Nov
|
Lorna Jane
|
Adelaide
  • 12 Nov
  • Lorna Jane
  • Adelaide

Lorna Jane West Beach is seeking an Active Stylist to connect with customers, offer styling expertise for activewear purchases, and help each guest feel her best. We value energy, warmth, and a genui [...]

Secondary Teacher (Adelaide)

Secondary Teacher (Adelaide)

12 Nov
|
OneSchool Global
|
Adelaide
  • 12 Nov
  • OneSchool Global
  • Adelaide

Secondary Teacher - Mathematics | Adelaide SA OneSchool Global - Adelaide Campus SA AUS, 6 Park Ave, Aberfoyle Park, South Australia, Australia Posted Thursday 10 September 2026 at 2:00 pm We are s [...]

Subscribe to this job alert:

Get the latest job offers by email for: ai-driven manager, contact centre quality (sydney) / sydney

Casual Participant Support (Richmond)

Casual Participant Support (Richmond)

12 Nov
|
Randstad
|
Richmond
  • 12 Nov
  • Randstad
  • Richmond

Randstad is seeking an administrative support assistant for a Federal Government agency in Tweed Heads. This temporary contract runs through 31 December 2027, with potential extension, and pays a casu [...]

Insurance & Service Administration Specialist (Adelaide)

Insurance & Service Administration Specialist (Adelaide)

12 Nov
|
Aon
|
Adelaide
  • 12 Nov
  • Aon
  • Adelaide

Aon is seeking a Customer Service Specialist based in Hindmarsh, SA or North Ryde, NSW to support the National Service Team with outstanding customer service and administrative tasks. You will handle [...]

Subscribe to this job alert:

Get the latest job offers by email for: ai-driven manager, contact centre quality (sydney) / sydney