Employment Status

Permanent Full Time

Essential Availability

Flexible availability between 6am–6pm, Monday to Friday.

Location

Coomera, Helensvale, Hope Island & Surrounding Areas

Remuneration

Competitive Salary + Super + Not for Profit Salary Packaging (increases your take home pay) + Employee Discounts

A career that puts you at the heart of it all. At BlueCare, you’ll be part of a team making a meaningful difference every day, supporting people to live life their way.

About the role

As a Neighbourhood Leader, you’ll lead the day-to-day operations of your neighbourhood, supporting your team to deliver quality, person-centred community care while driving performance, service growth and sustainable outcomes.

- Leading and supporting neighbourhood teams to deliver quality, person-centred services
- Managing day-to-day operations, resources and service delivery
- Driving team performance through explicit goals, coaching, feedback and development
- Monitoring operational and financial performance, including budgets, KPIs, revenue and cost control
- Supporting service growth through customer engagement and service improvements
- Promoting quality outcomes, team wellbeing and a positive, inclusive workplace culture

Participation in an on-call roster outside of core business hours may be required.

Role requirements

- Qualification in Health, Community Services or another relevant discipline, or equivalent community sector experience - Essential
- Extensive knowledge and experience within human services, including experience supporting staff
- Demonstrated leadership, people management and performance management experience
- Strong experience managing budgets, revenue, costs and financial performance
- Experience driving service growth, customer engagement and effective service delivery
- Understanding of client-centred, community-based care services, or ability to learn quickly
- Strong interpersonal and written communication skills
- Intermediate computer skills, including Microsoft Office




- Ability to satisfy the relevant probity checks required by legislation or policies - Essential
- Postgraduate qualification in Health, Community Services or Management, or working towards
- Desirable

Employee Benefits

- Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum
- A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs
- 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme
- Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events
- Career development opportunitieswith one of the most trusted community and residential care providers in Australia to challenge yourself, grow and make a meaningful difference

BlueCare is proudly part of the UnitingCare Family, we’d love you to be too Joining the state’s largest network of aged care workers with its over 8,000 robust, bright team in blue, you’ll also be welcomed as part of the UnitingCare family. With more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, you are part of something bigger. Our team are compassionate, inclusive and committed to the work we do, helping people live life in all its fullness.

Child safe, Child friendly

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:

- Provide welcoming, safe & nurturing services for children
- Implement measures to prevent child abuse and neglect within our services
- Appropriately and immediately address child abuse and neglect if it does occur
- Abide by the Child Safe Standards and adhere

📌 Neighbourhood Leader (City of Gold Coast)
🏢 Blue Care
📍 City of Gold Coast