Senior Service Design & Enablement Lead (Brisbane)

Senior Service Design & Enablement Lead (Brisbane)

12 Nov
|
Virgin Australia
|
Brisbane

12 Nov

Virgin Australia

Brisbane

Virgin Australia is seeking a Senior Leader, Service Design & Enablement in Brisbane. You will set direction for service design, standardising and enabling experiences across Guest and Member Contact Centres, airports, lounges and onboard.

You’ll translate ambition into connected journeys, establish Heartbeat’s evolution, and build capability to support teams in delivering caring, consistent experiences with digital support where it adds value.

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📌 Senior Service Design & Enablement Lead (Brisbane)
🏢 Virgin Australia
📍 Brisbane

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