Total Tools & Hardware Group (Part of Metcash) is seeking an experienced Loyalty Manager for the Insider Rewards program on a 6-month fixed-term contract. You will lead a high-performing team, shape data-driven customer experiences, and drive engagement and retention as we evolve our loyalty tech and ecosystem.
You will play a key role in strategy, personalization across the lifecycle, and collaboration with stakeholders across the business to deliver measurable commercial outcomes.