- SQL Server troubleshooting and query analysis.
- REST API integration support.
- Web services and integration troubleshooting.
- Log analysis and production diagnostics.
Document Automation Experience
Experience supporting one or more:
- Kofax Capture
- OCR and data extraction solutions
Support Experience
- Change Management
- ServiceNow or similar ITSM platforms
- Production support in regulated enterprise environments
Highly Desirable
- Financial Services or Superannuation experience.
- Experience supporting member onboarding and member servicing processes.
- Experience with Objective ECM.
- Exposure to Microsoft Azure environments.
- Experience working within Agile delivery and DevOps teams.
- Understanding of document lifecycle management and records management.