Whitworth's Marine & Leisure is seeking an enthusiastic and customer-focused Retail Salesperson to join our team at our Crows Nest location. This is a full-time permanent position offering an excellent prospect to become part of a dynamic retail environment within the marine and leisure industry.
In this role, you will be the face of our business, delivering outstanding customer service whilst driving sales and building lasting customer relationships. Your contributions will be directly linked to the success of our store and the satisfaction of our valued customers.
Key responsibilities
- Provide exceptional customer service by greeting customers, understanding their needs and recommending suitable products from our marine and leisure range
- Execute sales transactions accurately and efficiently using point-of-sale systems
- Maintain product knowledge across our full range of inventory to advise customers confidently
- Keep the retail floor clean, organised and visually appealing by restocking shelves and displays regularly
- Meet and exceed individual and team sales targets through proactive selling techniques
- Handle customer enquiries and complaints professionally, resolving issues to ensure customer satisfaction
- Process returns and exchanges in accordance with store policies
- Support stock management activities including receiving, checking and recording inventory
- Collaborate with team members to create a positive working environment
- Comply with health, safety and security procedures at all times
What we're looking for
- Proven experience working in a retail sales environment,
ideally within marine, leisure, outdoor or similar sectors
- Strong customer service skills with the ability to engage customers and build rapport
- Excellent communication skills, both verbal and written
- Ability to work effectively both independently and as part of a team
- Confident numeracy skills and proficiency with point-of-sale systems (training provided if necessary)
- Willingness to learn about products and industry knowledge relevant to marine and leisure
- Flexible approach to work with the ability to adapt to changing priorities
- Physical capability to handle stock handling, lifting and retail floor activities
- Reliability and professional appearance
- Ideally, some knowledge of or passion for marine and leisure activities
What we offer
Whitworth's Marine & Leisure is committed to supporting the development and wellbeing of our staff. We offer a competitive salary package, staff discount on our full range of marine and leisure products, and opportunities for career progression within the business. We value our employees and are committed to fostering a supportive and inclusive workplace culture where your contributions are recognised and rewarded. We encourage a healthy work-life balance and provide a friendly, professional working environment where you can grow your retail career.
About us
Whitworth's Marine & Leisure is a leading retailer specialising in marine and leisure products and services. With a passion for water-based recreation and outdoor adventure, we are dedicated to providing our customers with quality products, expert advice and exceptional service..