Employment Type: Fixed-term contract – 12 months, with the possibility of extension.

Hours: Full-time – 38 hours per week

Award: SCHADS Award

Salary: $40–$43 per hour

Are you passionate about helping people overcome barriers, build skills and achieve their employment goals?

TMSG LTD (formerly the Townsville Multicultural Support Group Inc.) is seeking a motivated, organised and people-focused Employment & Training Officer to join our team in Townsville.

As part of our Skilling Queenslanders for Work (SQW) program, you will play an important role in supporting participants from diverse backgrounds to engage in training, develop their skills and take the next steps towards meaningful employment.

About the Role

Working alongside our Employment Team Leader, Program Support Worker and trainers, you will provide practical, individualised support to participants undertaking a range of training pathways, including Tourism, Early Childhood Education, Individual Support and Skills for Work and Vocational Pathways

Your role will include:

- Supporting participants throughout their training and employment journey.
- Monitoring attendance, engagement and training progress.
- Assisting with resumes, job applications and interview preparation.
- Helping participants access employment opportunities and work placements.
- Identifying barriers and connecting participants with appropriate support services.
- Maintaining participant records and assisting with program administration.

About You

We are looking for someone who:

- Has a qualification or relevant experience in Community Services, Employment Services, Education, Social Work or a related field.
- Has experience supporting people in community, employment or training environments.




- Demonstrates strong communication, interpersonal and organisational skills.
- Is confident using computers and maintaining accurate records.
- Is passionate about working with people from diverse cultural backgrounds.
- Can work collaboratively as part of a supportive team.

Experience working with migrants, refugees and culturally and linguistically diverse communities, as well as knowledge of Queensland employment and training programs, will be highly regarded.

Mandatory Employment Requirements

The successful applicant must:

- Hold and maintain a valid Blue Card.
- Complete any required police history checks.
- Hold a current, valid driver's licence.

Why Join TMSG?

- Make a meaningful difference in people's lives.
- Be part of a supportive and culturally diverse team.
- Contribute to positive outcomes for the Townsville community.
- Work with an organisation committed to inclusion and community wellbeing.
- Enjoy access to salary sacrificing benefits.

TMSG LTD is an equal opportunity employer. We welcome applications from people of all backgrounds and are committed to providing a secure, respectful, inclusive and culturally responsive workplace.

Commitment to Child Safety and Cultural Safety

TMSG LTD is committed to creating a safe, inclusive and culturally respectful environment for all children and young people, recognising and valuing their diverse cultural, linguistic and community backgrounds. All employees are expected to uphold the Queensland Child Safe Standards, respect children's rights, promote cultural safety, including for Aboriginal and Torres Strait Islander children, and contribute to a workplace where every child feels safe, respected and heard.

Applications close: 30 November 2026

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📌 Employment and Training Officer (Townsville City)
🏢 Townsville Multicultural Support Group
📍 Townsville City