Join an insurance team in an administration-focused role where you will support the smooth day-to-day management of customer information, electronic files and policy-related processes. This is an opportunity to build a career in insurance while developing your administration, communication and industry knowledge.
Key responsibilities
Provide accurate administrative support to the insurance team.
Maintain organised electronic files and records including bookkeeping and data processing.
Manage emails, documents and spreadsheets using Microsoft 365, including Outlook, Word and Excel.
Communicate clearly and professionally with customers and colleagues by phone and email.
Follow established procedures and complete tasks accurately and efficiently.
Support customer service activities and respond to routine enquiries as required.
What we're looking for
Organised, accurate and detail-focused.
Confident using Microsoft 365, especially Outlook, Word and Excel, and managing electronic files.
Transparent and professional communication skills by phone and email.
Reliable, willing to learn and comfortable following set procedures.
Office administration or customer service experience is helpful but not essential.