Education Sector Customer Support Officer – On-site (Parramatta)

Education Sector Customer Support Officer – On-site (Parramatta)

12 Nov
|
Randstad
|
Parramatta

12 Nov

Randstad

Parramatta

Randstad NV is seeking a Customer Service Support Officer for a major NSW public sector department, based in office at Parramatta. You will deliver empathetic support to school-based educators, administrative staff, and corporate teams, handling HR, finance, and admin inquiries in a high-volume contact centre.

In this role you will log interactions in CRM, escalate complex cases to Centres of Expertise, and meet KPIs for response times and resolution quality while maintaining confidentiality and

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📌 Education Sector Customer Support Officer – On-site (Parramatta)
🏢 Randstad
📍 Parramatta

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