Career Opportunities: APS4 - Ministerial Service Officers, Affirmative Measures, First Nations (48295)

Requisition ID48295-Posted29/10/2026-$79,922-$86,850- Location of Position (1) -Ongoing/Non-Ongoing-Full Time

APS4 – Ministerial Service Officers, Government & Business Services, Affirmative Measures, First Nations

Title:

APS4 – Ministerial Service Officers, Government & Business Services, Affirmative Measures, First Nations

Classification(s):

Employment Type:

Ongoing/Non-Ongoing , Full Time

Business Division:

Enabling Services

Branch / Section:

Government Services , Ministerial Services and Cabinet

Location:

We want to recruit the best people to our department. Our roles support flexible work arrangements including the opportunity to work from one of our departmental offices and hybrid (mixture of office and home-based work).

These roles are located in Canberra .

A merit pool may be formed and used to fill future similar vacancies in this location.

The filling of this vacancy is intended to constitute an affirmative measure under section 8(1) of the 'Racial Discrimination Act 1975'. This vacancy is only available to Aboriginal and/or Torres Strait people.

The opportunity we have available

Operating in a dynamic and complex environment, the Government and Business Services Branch is a trusted, client-focused branch which enables the department to support Ministers’ Offices through fit-for-purpose services and expert advice to support ministers and the department to make informed decisions and satisfy ministerial and parliamentary obligations.



It is a respectful, inclusive and enjoyable place to work and grow.

There are several expected opportunities in our Ministerial Services and Cabinet section.

The Ministerial Services team leads and is responsible for the delivery of the ministerial workflow process and provides advice to the department and agencies on ministerial business processes and documents such submissions, briefs, and correspondence. The team manages workflows via PDMS+ ensuring documented procedures are followed and provides a daily courier service to ministers’ offices.

What you will do

The Ministerial Services team provides support on all aspects of the ministerial workflow process and provides advice to the department and agencies on ministerial business processes and documents such submissions, briefs, and correspondence. The team manages workflows via PDMS+ ensuring documented procedures are followed and performs a quality check ensuring business documents meet ministerial preferences. The team supports departmental staff by ensuring accurate and current instructions, guidance and templates are available in PDMS+, which is the real-time,



secure whole of Australian government parliamentary document management system to support the end-to-end ministerial business process. The team also manages a daily courier function to each of the seven offices.

Ministerial Services is a small team consisting of one EL1, one/two APS6, two APS5 and two APS4 officers.

The APS4 Ministerial Services position has a varied and dynamic role, with the following key duties to:

- Process ministerial correspondence in accordance with ministerial and departmental requirements
- Exercise discretion and judgement, including the ability to action tasks within established work practices and priorities, and identifying matters for escalation
- Provide courier services to the ministers’ offices and the secure and secure handing of documents and other items, including the department’s courier fleet car and operate it in accordance with protocols
- Provide information and advice to stakeholders under direction
- Provide helpdesk services through the group mailbox and phone hotline
- Assist with the review and implementation of improvements to systems and processes, and preparation and maintenance of guidelines and information for staff
- Building positive relationships with internal and external stakeholders

Inherent requirements for the role

The inherent requirements for this role include demonstrated capability against the APS4 Work level standards and:

- Supporting strategic direction – Supporting shared purpose and direction by linking goals to op

📌 Ministerial Service Officers, Affirmative Measures, First Nations (Canberra)
🏢 Australian Department of Infrastructure and Regional Development
📍 Canberra