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Telstra Retail: Full Time Customer Service & Sales Consultant EPPING

Employment Type Permanent Closing Date 31 Oct :59pm Job Title Telstra Retail: Full Time Customer Service & Sales Consultant EPPING

Job Summary

As a Retail Consultant, you will provide frontline support by assisting customers with product selection, service activation, and troubleshooting basic issues. You will create positive experiences through effective communication and adherence to retail standards. This role demonstrates foundational autonomy and contributes to customer satisfaction and store performance.

Employment Type Permanent Closing Date 31 Oct :59pm Job Title Telstra Retail: Full Time Customer Service & Sales Consultant EPPING

Job Summary

As a Retail Consultant, you will provide frontline support by assisting customers with product selection, service activation, and troubleshooting basic issues. You will create positive experiences through effective communication and adherence to retail standards. This role demonstrates foundational autonomy and contributes to customer satisfaction and store performance.Job Description

Ready to Make a Difference? Join Our Iconic Team at Telstra!

At Telstra, we’re more than just a leading telecommunications company—we’re where passion meets purpose. As a Retail Customer Service & Sales Consultant, you’ll have the opportunity to work for an iconic Aussie brand that’s been connecting Australians for generations. You won’t just be a friendly face in-store—you’ll be the trusted expert who helps customers find tech solutions that enhance their lives. This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive.

What You’ll Be Doing:

- Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
- Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
- Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
- Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

Salary and Benefits:

- Annual Fixed Remuneration: $71,330 per year *
*Junior Rates apply for those under 20 years of age.

*Penalty rates are as follows: Additional 25% for weekday hours worked after 6 PM, 25% for hours worked on Saturday, 100% for hours worked on Sunday and 150% for hours worked on public holidays. *12% superannuation included

- Plus 12% Superannuation

- Generous Discounts: Enjoy 30% off Telstra services and exclusive offers with over 240 brands and partners .
- Leave Options: Take advantage of 16 weeks of paid parental leave , the Telstra Extra Day Off , gender affirmation leave , Cultural Leave , Blood Donor Leave , and the ability to purchase up to 4 weeks of additional leave .
- Training & Growth opportunities Opportunities: Access over 17,000 learning programs through LinkedIn Learning and take advantage of a range of development opportunities designed to build your skills and support your career growth, helping you prepare for your next step.
- Flexibility: We offer flexible working hours and a supportive approach to parental leave—do it your way!
- Recognition & Rewards: Benefit from performance rewards and a range of recognition programs to celebrate your success.
- Inclusive Culture: Join a diverse and inclusive team where everyone’s unique perspective is valued and respected.

Is it You We’re Looking For?

- Great Communication Skills: You’re a natural at connecting with people and making their day better.
- Solution-Oriented Approach: You enjoy thinking on your feet and tailoring solutions for each customer.
- Sales Drive: You’re motivated to achieve (and exceed!) sales targets and KPIs.
- Passion for Learning: You’re eager to grow and develop your skills in a agile workplace.
- Resilience and Positivity: You have a can-do attitude, even when things get busy.
- Customer-Facing Experience: Previous experience is a plus but not required—bring your enthusiasm and we’ll teach you the rest!

How to Apply:

Ready to kickstart your journey with us? Click "Apply Now" to submit your application! After applying, keep an eye out for an email from our partner, HireVue, to complete the next step in our assessment process.

Join Us at Telstra Retail:

When you become part of the Telstra team, you’re joining a brand that celebrates diversity and inclusion. We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive. We can’t wait to see what you’ll bring to our team!

Employment Type Permanent Closing Date 24 Dec :59pm Job Title Telstra Retail: Customer Service & Sales Consultant

Job Summary

As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.

Employment Type Permanent Closing Date 24 Dec :59pm Job Title Telstra Retail: Customer Service & Sales Consultant

Job Summary

As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.Job Description

Our purpose is to build a connected future so everyone can thrive. Working in a Telstra Retail Stores is not ‘just a job’, it’s an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand. The benefits are pretty awesome, too.

Every day is different.

A Telstra Retail Consultant thrives on making sure our customers connect faster, better, smarter.

Every day is an opportunity to showcase your X-factor. To ensure you’re at the top of your game, you will be continually trained up on all the latest cutting-edge tech and gadgets. Your knowledge, progressive sales approach and consultative service superpowers will empower you to support and solution for our customers.

If you’d like to know a little more, here’s something we prepared earlier: Life at Telstra

We offer the perkiest of perks.

When it comes to rewarding our people, we’ve got so much to be excited about. Some of these include:

- 30% off Telstra services

- Exclusive discounts and offers across 240 brands and partners

- A flexible, inclusive approach to parental leave – do it your way!

- Unlimited access to 17000 learning programs – something for everyone!

- Monthly performance rewards and recognition programs

- There’s more! Benefits Your Way - Telstra

We’re hiring.

- Locations: we are currently hiring across:

- MELBOURNE EMPORIUM

- MELBOURNE DISCOVERY

- BOX HILL

- CAMBERWELL

- THE GLEN

- VICTORIA GARDENS

- EASTLAND

- KNOX

- AIRPORT WEST

- ALTONA GATE

- BROADMEADOWS

- CAROLINE SPRINGS

- HIGHPOINT

- MELTON

- POINT COOK

- PORT MELBOURNE

- WATERGARDENS

- WERRIBEE

- BRUNSWICK

- CRAIGIEBURN

- DONCASTER

- EPPING

- GREENSBOROUGH

- PLENTY VALLEY

- NORTHLAND

- CHIRNSIDE PARK

- Casual, Part-Time and Full-Time roles available

- Store hours vary – search your store

Is it you we’re looking for?

We’re on the lookout for talent to join our team in-store. A Telstra Retail Consultant is a multi-faceted role, and we have found it suits people with these attributes and skills:

- The ability to easily build a connection with a variety of new and existing customers

- An appetite to quickly develop customised solutions for customers

- A drive to reach (and exceed!) sales targets and KPIs

- The hunger to learn and grow within the role (and beyond!)

- A positive and resilient approach to customer service within a busy environment

- Experience in a customer-facing role

Hit Apply now!

After you’ve submitted your application, our next step is an assessment supported by our partner, Hire Vue. Please keep an eye out for their email to move things along.

Retail Opportunities at Telstra

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.

We work flexibly at Telstra, talk to us about what flexibility means to you. When you apply, you can share your pronouns and /or any reasonable adjustments needed to take part equitably during the recruitment process.

Customer Service and Sales Consultant - Retail Golden Ticket

Employment Type Casual Closing Date 31 Dec :59pm Job Title Customer Service and Sales Consultant - Retail Golden Ticket

Job Summary

At Telstra, our purpose is to build a connected future so everyone can thrive. It's a future that won't happen on its own, it has to be delivered. And this is where YOU come in, by playing your part in helping our customers connect: faster, better and smarter.

Employment Type Casual Closing Date 31 Dec :59pm Job Title Customer Service and Sales Consultant - Retail Golden Ticket

Job Summary

At Telstra, our purpose is to build a connected future so everyone can thrive. It's a future that won't happen on its own, it has to be delivered. And this is where YOU come in, by playing your part in helping our customers connect: faster, better and smarter.Job Description

Customer Service & Sales Consultant

Before we get you started at Telstra there are a few things we need you to complete.

What do I need to do?

Please upload the following documents:

- ID documents

- Resume

We would love you to learn a little more about you before you start with us, so will ask you to complete a short video interview. Please keep an eye out for an email from HireVue (usually within a few hours after hitting submit)

What happens after that?

Once you have completed the application link and the video interview, a member from the Telstra recruitment team will be in touch to get you all set up for your first day at Telstra!

We are really looking forward to you joining Telstra Retail!

Below is a little more about the role and the perks of working at Telstra!

Duties

- Provide quality customer service to all customers

- Maximise sales by providing latest product and service information to our customers.

- Achieve sales and performance targets

- Ensure store presentation is in line with retail shop standards

Benefits

- Variety of flexible working arrangements available including casual, part time or full-time positions dependent on your needs

- Fantastic career growth prospects

- Ongoing Product Training & Development

- In Store Mentor and Support

- Highly rewarding sales environment

- Corporate discounts and benefits

Additional Details

We’re committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds and applicants who may be living with a disability. We also offer flexibility in all our roles, to ensure everyone can participate.

To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process, visit tel.st/thrive.

Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

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Job Description

Employment Type Permanent Closing Date 30 Dec :59pm Job Title Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

Job Summary

As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.

Employment Type Permanent Closing Date 30 Dec :59pm Job Title Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

Job Summary

As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your team-oriented approach you empower customers by identifying the products and services they need to transform their telecommunications experience.Job Description

Ready to Make a Difference? Join Our Iconic Team at Telstra!

At Telstra, we’re more than just a leading telecommunications company—we’re where passion meets purpose. As a Retail Customer Service & Sales Consultant, you’ll have the opportunity to work for aniconic Aussie brand that’s been connecting Australians for generations. You won’t just be a friendly face in-store—you’ll be the trusted expert who helps customers find tech solutions that enhance their lives. This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive.

Opportunities available across these locations:

- MELBOURNE DISCOVERY

- MELBOURNE EMPORIUM

- BOX HILL

- CAMBERWELL

- CHIRNSIDE PARK

- EASTLAND

- KNOX

- AIRPORT WEST

- ALTONA GATE

- BROADMEADOWS

- CAROLINE SPRINGS

- HIGHPOINT

- MELTON

- POINT COOK

- PORT MELBOURNE

- WATERGARDENS

- WERRIBEE

- BRUNSWICK

- CRAIGIEBURN

- DONCASTER

- EPPING

- GREENSBOROUGH

- PLENTY VALLEY

- NORTHLAND

WhatYou’llBe Doing:

- Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.

- Be the Go-To Tech Expert: Stayup-to-datewith the latest gadgets and services, offering informed guidance and solutions.

- Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.

- Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

Salary and Benefits:

- Generous Discounts: Enjoy30% off Telstra services and exclusive offers with over240 brands and partners .

- Leave Options: Take advantage of16 weeksof paid parental leave , theTelstra Extra Day Off ,gender affirmation leave ,Cultural Leave ,Blood Donor Leave , and the ability topurchaseup to4 weeks ofadditionalleave .

- Training & Career Growth Opportunities:



Access over17,000 learning programs with LinkedInLearning, andtake advantage of a range of development opportunities designed to build your skills and support your career growth, helping you prepare for your next step.

- Flexibility: We offer flexible working hours and a supportive approach to parental leave—do it your way!

- Recognition & Rewards: Benefit frommonthly performance rewards and a range of recognition programs to celebrate your success.

- Inclusive Culture: Join a diverse and inclusive team where everyone’s unique perspective is valued and respected.

Is itYouWe’reLooking For?

- Outstanding Communication Skills: You’rea naturalat connecting with people and making their day better.

- Solution-Oriented Approach: You enjoy thinking on your feet and tailoring solutions for each customer.

- Sales Drive: You’remotivated to achieve (and exceed!) sales targets and KPIs.

- Passion for Learning: You’reeager to grow and develop your skills in a dynamic environment.

- Resilience and Positivity: You have a can-do attitude, even when things get busy.

- Customer-Facing Experience: Previousexperience is a plus but notrequired—bring yourenthusiasmandwe’llteach you the rest!

How to Apply:

Ready to kickstart your journey with us? Click "Apply Now" tosubmityour application! After applying, keep an eye out for an email from our partner,HireVue, to complete the next step in our assessment process.

Join Us at Telstra Retail:

When you become part of the Telstra team,you’rejoining a brand that celebrates diversity and inclusion. We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive. Wecan’twait to see whatyou’llbring to our team!

Telstra Retail: Full Time Customer Service & Sales Consultant CARIGIEBURN

Craigieburn Telstra

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Job Description

Employment Type Permanent Closing Date 15 Nov :59pm Job Title Telstra Retail: Full Time Customer Service & Sales Consultant CARIGIEBURN

Job Summary

As a Retail Consultant, you will provide frontline support by assisting customers with product selection, service activation, and troubleshooting basic issues. You will create positive experiences through effective communication and adherence to retail standards. This role demonstrates foundational autonomy and contributes to customer satisfaction and store performance.

Employment Type Permanent Closing Date 15 Nov :59pm Job Title Telstra Retail: Full Time Customer Service & Sales Consultant CARIGIEBURN

Job Summary

As a Retail Consultant, you will provide frontline support by assisting customers with product selection, service activation, and troubleshooting basic issues. You will create positive experiences through effective communication and adherence to retail standards. This role demonstrates foundational autonomy and contributes to customer satisfaction and store performance.Job Description

Ready to Make a Difference? Join Our Iconic Team at Telstra!

At Telstra, we’re more than just a leading telecommunications company—we’re where passion meets purpose. As a Retail Customer Service & Sales Consultant, you’ll have the opportunity to work for an iconic Aussie brand that’s been connecting Australians for generations. You won’t just be a friendly face in-store—you’ll be the trusted expert who helps customers find tech solutions that enhance their lives. This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive.

What You’ll Be Doing:

- Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
- Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
- Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
- Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

Salary and Benefits:

- Annual Fixed Remuneration: $73,550.00 per year *
*Junior Rates apply for those under 20 years of age.

*Penalty rates are as follows: Additional 25% for weekday hours worked after 6 PM, 25% for hours worked on Saturday, 100% for hours worked on Sunday and 150% for hours worked on public holidays. *12% superannuation included

- Generous Discounts: Enjoy 30% off Telstra services and exclusive offers with over 240 brands and partners .
- Leave Options: Take advantage of 16 weeks of paid parental leave , the Telstra Extra Day Off , gender affirmation leave , Cultural Leave , Blood Donor Leave , and the ability to purchase up to 4 weeks of additional leave .
- Training & Growth opportunities Opportunities: Access over 17,000 learning programs with LinkedIn Learning, and develop your career with our Future Ready program designed to build on your skills and prepare you for your next step.
- Flexibility: We offer flexible working hours and a supportive approach to parental leave—do it your way!
- Recognition & Rewards: Benefit from performance rewards and a range of recognition programs to celebrate your success.
- Inclusive Culture: Join a diverse and inclusive team where everyone’s unique perspective is valued and respected.

Is It You We’re Looking For?

- Great Communication Skills: You’re a natural at connecting with people and making their day better.
- Solution-Oriented Approach: You enjoy thinking on your feet and tailoring solutions for each customer.
- Sales Drive: You’re motivated to achieve (and exceed!) sales targets and KPIs.
- Passion for Learning: You’re eager to grow and develop your skills in a dynamic environment.
- Resilience and Positivity: You have a can-do attitude, even when things get busy.
- Customer-Facing Experience: Previous experience is a plus but not required—bring your enthusiasm and we’ll teach you the rest!

How to Apply:

Ready to kickstart your journey with us? Click "Apply Now" to submit your application! After applying, keep an eye out for an email from our partner, HireVue, to complete the next step in our assessment process.

Join Us at Telstra Retail:

When you become part of the Telstra team, you’re joining a brand that celebrates diversity and inclusion. We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive. We can’t wait to see what you’ll bring to our team!

Employment Type Permanent Closing Date 7 Nov :59pm Job Title Telstra Retail: Part Time Customer Service & Sales Consultant DONCASTER

Job Summary

As a Retail Consultant, you will provide frontline support by assisting customers with product selection, service activation, and troubleshooting basic issues. You will create positive experiences through effective communication and adherence to retail standards. This role demonstrates foundational autonomy and contributes to customer satisfaction and store performance.

Employment Type Permanent Closing Date 7 Nov :59pm Job Title Telstra Retail: Part Time Customer Service & Sales Consultant DONCASTER

Job Summary

As a Retail Consultant, you will provide frontline support by assisting customers with product selection, service activation, and troubleshooting basic issues. You will create positive experiences through effective communication and adherence to retail standards. This role demonstrates foundational autonomy and contributes to customer satisfaction and store performance.Job Description

Ready to Make a Difference? Join Our Iconic Team at Telstra!

At Telstra, we’re more than just a leading telecommunications company—we’re where passion meets purpose. As a Retail Customer Service & Sales Consultant, you’ll have the opportunity to work for an iconic Aussie brand that’s been connecting Australians for generations. You won’t just be a friendly face in-store—you’ll be the trusted expert who helps customers find tech solutions that enhance their lives. This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive.

What You’ll Be Doing:

- Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
- Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
- Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
- Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

Salary and Benefits:

- Hourly Rate: $34.36 per hour

*Junior rates apply for those under 20 years of age.

*Penalty rates are as follows: Additional 25% for weekday hours worked after 6 PM, 25% for hours worked on Saturday, 100% for hours worked on Sunday and 150% for hours worked on public holidays.

- Plus 12% Superannuation

- Generous Discounts: Enjoy 30% off Telstra services and exclusive offers with over 240 brands and partners .
- Leave Options: Take advantage of 16 weeks of paid parental leave , the Telstra Extra Day Off , gender affirmation leave , Cultural Leave , Blood Donor Leave , and the ability to purchase up to 4 weeks of additional leave .
- Training & Career Growth Opportunities: Access over 17,000 learning programs hrough LinkedIn Learning and take advantage of a range of development opportunities designed to build your skills and support your career growth, helping you prepare for your next step.
- Flexibility: We offer flexible working hours and a supportive approach to parental leave—do it your way!
- Recognition & Rewards: Benefit from performance rewards and a range of recognition programs to celebrate your success.
- Inclusive Culture: Join a diverse and inclusive team where everyone’s unique perspective is valued and respected.

Is It You We’re Looking For?

- Excellent Communication Skills: You’re a natural at connecting with people and making their day better.
- Solution-Oriented Approach: You enjoy thinking on your feet and tailoring solutions for each customer.
- Sales Drive: You’re motivated to achieve (and exceed!) sales targets and KPIs.
- Passion for Learning: You’re eager to grow and develop your skills in a dynamic environment.
- Resilience and Positivity: You have a can-do attitude, even when things get busy.
- Customer-Facing Experience: Previous experience is a plus but not required—bring your enthusiasm and we’ll teach you the rest!

How to Apply:

Ready to kickstart your journey with us? Click "Apply Now" to submit your application! After applying, keep an eye out for an email from our partner, HireVue, to complete the next step in our assessment process.

Join Us at Telstra Retail:

When you become part of the Telstra team, you’re joining a brand that celebrates diversity and inclusion. We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive. We can’t wait to see what you’ll bring to our team!

Help people shape their future and build a high-performance sales career while you do it!

Are you a confident, driven sales professional who loves meaningful conversations and real outcomes?

We’re looking for a Future Skills Senior Training Advisor to join our high-performing Sales team, supporting prospective students and corporate clients to find the right learning and development solutions from AIM’s leading education portfolio.

This is more than a telesales role – it’s a consultative, relationship-driven position where you own the full sales journey and play a key role in shaping a premium student experience from first conversation to enrolment.

What you’ll be doing

In this role, you’ll:

- Engage with warm and cold leads via inbound and outbound calls in a structured, high-performance sales environment
- Build strong, trusted relationships with prospective students and clients
- Provide career-focused advice, mapping learning pathways and recommending suitable courses and qualifications
- Own your sales pipeline end-to-end, driving conversion, participation and revenue growth
- Exceed individual and team sales targets while delivering an exceptional student experience
- Act as a brand ambassador, confidently representing AIM and its learning solutions
- Collaborate closely with Marketing, Learning & Development, Customer Success and the wider Scentia Group
- Stay up to date with new programs, industry trends and compliance requirements

What success looks like

You’ll thrive in this role if you:

- Love sales, targets and performance metrics – and consistently exceed them
- Enjoy meaningful conversations and know how to listen, influence and close
- Take ownership of outcomes and continuously look for better ways to do things
- Balance commercial results with a genuine commitment to customer experience

What you’ll bring

- 2+ years’ experience in outbound telesales or high-volume sales environments
- Proven success in meeting or exceeding sales targets
- Excellent verbal communication skills and the ability to adapt your style to different audiences
- Robust relationship-building and consultative selling capability
- CRM experience (Salesforce highly regarded)
- Education or learning & development sector experience (desirable, not essential)
- A proactive, resilient and “roll-up-your-sleeves” attitude

Why you’ll love this role

- Purpose with performance – Combine a high-energy sales role with meaningful work that helps Australian professionals upskill, change careers and future-proof their success.
- Structured onboarding with flexibility – First 3 months will be 100% office based, followed by hybrid working arrangements.
- Supportive, collaborative culture – Work from a vibrant city office alongside a driven, friendly team that celebrates wins and supports each other.
- Real career progression – Clear opportunities to grow your sales capability!
- Continuous learning – Access ongoing training, professional development and complimentary short courses to invest in your own future skills.
- Feel supported – Access a confidential Employee Assistance Program (EAP) and paid volunteer days to support your wellbeing and the community.
- Make an impact every day – Play a direct role in shaping the future of learning and delivering education that truly makes a difference.

About AIM

For over 80 years, the Australian Institute of Management (AIM) has empowered individuals and organisations to thrive with industry-focused education solutions. AIM has developed over 100 short courses and Vocational Qualifications to help our students advance their skills and career,



regardless of industry and experience. Today, AIM is the market leader in corporate education and training. Our unmatched breadth and depth of programs enables us to support organisations to drive team engagement and growth objectives.

If this sounds like you, we encourage you to apply!

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Employment Type Permanent Closing Date 15 Nov :59pm Job Title Telstra Retail: Full Time Customer Service & Sales Consultant – Melbourne Flagship Store

Job Summary

As a Retail Consultant, you will provide frontline support by assisting customers with product selection, service activation, and troubleshooting basic issues. You will create positive experiences through effective communication and adherence to retail standards. This role demonstrates foundational autonomy and contributes to customer satisfaction and store performance.

Employment Type Permanent Closing Date 15 Nov :59pm Job Title Telstra Retail: Full Time Customer Service & Sales Consultant – Melbourne Flagship Store

Job Summary

As a Retail Consultant, you will provide frontline support by assisting customers with product selection, service activation, and troubleshooting basic issues. You will create positive experiences through effective communication and adherence to retail standards. This role demonstrates foundational autonomy and contributes to customer satisfaction and store performance.Job Description Be part of something bigger at our Melbourne Flagship Store

Our Melbourne Flagship Store showcases the very best of Telstra - our latest technology, personalised customer experiences and a team passionate about helping people connect.

As a Customer Service & Sales Consultant , you’ll be right at the heart of it. You’ll get to know our customers, understand what matters to them and help them find the products and solutions that make a real difference to their everyday lives.

Whether you’re already experienced in retail or looking for an opportunity to build your career, we’ll give you the support, learning and tools to thrive.

What we offer:

At Telstra Retail, connection is at the centre of everything we do. Connecting customers to technology, communities to possibilities, and our people to meaningful careers.

We support flexibility and choice. With working arrangements, leave options and benefits designed to fit different stages of life, you’ll be backed to find the right balance between work and what matters outside of it.

Belonging shapes our team culture. You’ll be part of a supportive, inclusive environment where people look out for each other and every contribution is valued. We welcome people from all backgrounds and experiences and are committed to creating a place where everyone feels they belong.

Technology brings our work to life. From the latest devices to industry ‑ leading networks, you’ll help customers experience technology in ways that genuinely make a difference, supported by the tools and training you need to succeed.

Opportunity is everywhere. Whether you’re building new skills, exploring different career pathways or growing within retail and beyond, we support your development through learning, recognition and clear progression.

- Annual Fixed Remuneration: $71,330.00 per year *
*Junior Rates apply for those under 20 years of age.

*Penalty rates are as follows: Additional 25% for weekday hours worked after 6 PM, 25% for hours worked on Saturday, 100% for hours worked on Sunday and 150% for hours worked on public holidays. *12% superannuation included

What you’ll bring:

Whether you're already experienced in retail or looking for a new opportunity, we'll give you the support, learning and tools to thrive. You don't need to know everything about technology on day one — we can teach you that.

· Love connecting with people and creating great experiences.

· Are curious and enjoy finding solutions.

· Feel motivated by goals and enjoy working in a sales environment.

· Are comfortable in a fast-paced, customer-facing environment.

· Bring energy, resilience and a positive approach.

· Enjoy learning and want to keep developing your skills.

Previous customer service or retail experience is great, but it’s not essential. If you bring the right attitude and enthusiasm, we’d love to hear from you.

Who we are:

From powering Australia to reaching the world, Telstra is built on connection and the people who make it possible. With leading tech, bold ambition and the best network, this is where you can define what’s next. For you. For everyone. Because when you thrive, so does the future.

Here, you’re part of a team that connects communities, brings technology to life and supports each other every step of the way. We welcome people from all backgrounds and experiences and are committed to creating a place where everyone feels valued, included and able to define their possible. You don’t need to tick every box to apply. If this role excites you, we’d love to hear from you.

Here, you’re not just doing a job, you’re building confidence, connection and a future you can be proud of. This is where you can Define Your Possible.

We can’t wait to see what you’ll bring.

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.

We use HireVue as part of our recruitment process, giving you the flexibility to complete your video interview at a time that suits you. As part of your application, you may receive communications from (Australia) or (Philippines and India). By applying, you acknowledge that Telstra uses AI-assisted tools to support candidate matching and recruitment processes. All hiring decisions remain human-led. If you need support, email us at , or call and leave a message, noting your preferred method of contact (can be via your Disability Employment Services provider). Please note only enquiries related to adjustments, disability and accessibility will be answered via this email address.

Job Summary

As a Retail Consultant, you will provide frontline support by assisting customers with product selection, service activation, and troubleshooting basic issues. You will create positive experiences through effective communication and adherence to retail standards. This role demonstrates foundational autonomy and contributes to customer satisfaction and store performance.

Employment Type Permanent Closing Date 21 Oct :59pm Job Title Telstra Retail: Part Time Customer Service & Sales Consultant – Melbourne Flagship Store

Job Summary

As a Retail Consultant, you will provide frontline support by assisting customers with product selection, service activation, and troubleshooting basic issues. You will create positive experiences through effective communication and adherence to retail standards. This role demonstrates foundational autonomy and contributes to customer satisfaction and store performance.Job Description

Job Description For Advertising

Be part of something bigger at our Melbourne Flagship Store

Our Melbourne Flagship Store showcases the very best of Telstra - our latest technology, personalised customer experiences and a team passionate about helping people connect.

As aCustomer Service & Sales Consultant , you’ll be right at the heart of it. You’ll get to know our customers, understand what matters to them and help them find the products and solutions that make a real difference to their everyday lives.

Whether you’re already experienced in retail or looking for an opportunity to build your career, we’ll give you the support, learning and tools to thrive.

What we offer:

At Telstra Retail, connection is at the centre of everything we do. Connecting customers to technology, communities to possibilities, and our people to meaningful careers.

We support flexibility and choice. With working arrangements, leave options and benefits designed to fit different stages of life, you’ll be backed to find the right balance between work and what matters outside of it.

Belonging shapes our team culture. You’ll be part of a supportive, inclusive environment where people look out for each other and every contribution is valued. We welcome people from all backgrounds and experiences and are committed to creating a place where everyone feels they belong.

Technology brings our work to life. From the latest devices to industry‑leading networks, you’ll help customers experience technology in ways that genuinely make a difference, supported by the tools and training you need to succeed.

Opportunity is everywhere. Whether you’re building new skills, exploring different career pathways or growing within retail and beyond, we support your development through learning, recognition and clear progression.

- $33.33 per hour , plus applicable penalty rates.*

*Junior rates apply for those under 20 years of age.

*Penalty rates are as follows: Additional 25% for weekday hours worked after 6 PM, 25% for hours worked on Saturday, 100% for hours worked on Sunday and 150% for hours worked on public holidays.

What you’ll bring:

Whether you're already experienced in retail or looking for a new opportunity, we'll give you the support, learning and tools to thrive. You don't need to know everything about technology on day one — we can teach you that.

· Love connecting with people and creating great experiences.

· Are curious and enjoy finding solutions.

· Feel motivated by goals and enjoy working in a sales environment.

· Are comfortable in a fast-paced, customer-facing environment.

· Bring energy, resilience and a positive approach.

· Enjoy learning and want to keep developing your skills.

Previous customer service or retail experience is great, but it’s not essential. If you bring the right attitude and enthusiasm, we’d love to hear from you.

Who we are:

From powering Australia to reaching the world, Telstra is built on connection and the people who make it possible. With leading tech, bold ambition and the best network, this is where you can define what’s next. For you. For everyone. Because when you thrive, so does the future.

Here, you’re part of a team that connects communities, brings technology to life and supports each other every step of the way. We welcome people from all backgrounds and experiences and are committed to creating a place where everyone feels valued, included and able to define their possible. You don’t need to tick every box to apply. If this role excites you, we’d love to hear from you.

Here, you’re not just doing a job, you’re building confidence, connection and a future you can be proud of. This is where you can Define Your Possible.

We can’t wait to see what you’ll bring.

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.

We use HireVue as part of our recruitment process, giving you the flexibility to complete your video interview at a time that suits you. As part of your application, you may receive communications from (Australia) or (Philippines and India). By applying, you acknowledge that Telstra uses AI-assisted tools to support candidate matching and recruitment processes. All hiring decisions remain human-led. If you need support, email us at , or call and leave a message, noting your preferred method of contact (can be via your Disability Employment Services provider). Please note only enquiries related to adjustments, disability and accessibility will be answered via this email address.

Cult Design is looking for an experienced Sales Consultant to join our Melbourne showroom team on a full-time basis.

We are seeking someone with a proven background in high-end, premium or luxury sales , who has a genuine passion for furniture, interiors and design.

This is an opportunity to join one of Australia’s leading design furniture businesses and work with an exceptional portfolio of internationally recognised brands.

The Role

As a Sales Consultant, you will be responsible for delivering an exceptional client experience while achieving strong commercial results.

Working from our Melbourne showroom, you will build relationships with private clients, designers, architects and industry professionals, guiding them through the selection and purchasing process and helping create considered furniture solutions for their spaces.

Your responsibilities will include:

- Achieving and exceeding personal sales targets
- Building robust and lasting client relationships
- Delivering a high level of personalised customer service
- Selling premium furniture, lighting and interior products
- Understanding client requirements and providing considered product recommendations
- Developing strong knowledge of Cult’s brands, products, materials and finishes
- Managing enquiries and the sales process from initial consultation through to order
- Building repeat and referral business
- Keeping up to date with design trends, products and the wider interiors market
- Maintaining a highly presented and commercially effective showroom
- Contributing positively to the wider Melbourne showroom team and sales performance

About You

We are looking for an accomplished salesperson who is commercially driven, confident with high-end clients and genuinely passionate about furniture and design.

You will ideally have:

- Proven experience in high-end, premium or luxury sales
- A strong track record of achieving sales targets
- A genuine passion for furniture, interiors, architecture and design
- Excellent communication and interpersonal skills
- A polished and professional presentation
- A consultative approach to selling
- Strong negotiation and closing skills
- The ability to build genuine and trusted client relationships
- Excellent attention to detail and organisation
- A proactive, positive and motivated attitude
- The ability to work independently while being a strong team player
- Confidence using technology and sales systems

Experience within furniture, interiors, luxury retail, property, hospitality, fashion or another premium sales environment will be highly regarded.

Why Cult Design?

Cult Design represents some of the world’s most respected furniture, lighting and design brands. Our Melbourne showroom is a destination for clients, architects and designers looking for exceptional products and considered design solutions.

You will work alongside a passionate team in an setting where design, quality, product knowledge and client experience are at the heart of what we do.

This is a great opportunity for someone looking to build a long-term career within the premium furniture and design industry.

Apply Now

If you are an experienced sales professional with a passion for high-end furniture and interiors , and you are motivated by building relationships and achieving outstanding sales results, we would love to hear from you.

This is a full-time position based at our Melbourne showroom.

Please submit your CV and a cover letter outlining your experience and why you would be a great fit for Cult Design.

For further information, please contact: Jessica Wallace

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📌 Part-Time Customer Service & Sales Consultant - Flexible (Melbourne)
🏢 Telstra Corporation
📍 Melbourne