Career Opportunities: APS4 - Ministerial Service Officers, Government & BusinessServices (48264)

Requisition ID48264-Posted29/10/2026-$79,922-$86,850- Location of Position (1) -Ongoing/Non-Ongoing-Full Time

APS4 – Ministerial Service Officers, Government & Business Services

Title:

APS4 – Ministerial Service Officers, Government & Business Services

Classification(s):

Employment Type:

Ongoing/Non-Ongoing , Full Time

Business Division:

Enabling Services

Branch / Section:

Government Services , Ministerial Services and Cabinet

Location:

We want to recruit the best people to our department. Our roles support versatile work arrangements including the opportunity to work from one of our departmental offices and hybrid (mixture of office and home-based work).

These roles are located in Canberra .

A merit pool may be formed and used to fill future similar vacancies in this location.

We actively seek to reflect the diversity of the Australian community in our workforce. We encourage applications from Aboriginal and Torres Strait Islanderpeople, people with disability and/or who are neurodivergent, people from culturally and linguistically diverse backgrounds and members of the LGBTQIA+ community, including people of all genders and gender identities. We uphold gender equality as a core organisational value. If you’re interested in the role but feel uncertain, we still encourage you to apply if you feel your passions, transferable skills and valuable experience align with this position.

The opportunity we have available

Operating in a dynamic and complex environment, the Government and Business Services Branch is a trusted, client‑focused branch which enables the department to support Ministers’ Offices through fit-for-purpose services and expert advice to support ministers and the department to make informed decisions and satisfy ministerial and parliamentary obligations. It is a respectful, inclusive and enjoyable place to work and grow.





There are several expected opportunities in our Ministerial Services and Cabinet Section.

The Ministerial Services team leads and is responsible for the delivery of the ministerial workflow process and provides advice to the department and agencies on ministerial business processes and documents such submissions, briefs, and correspondence. The team manages workflows via PDMS+ ensuring documented procedures are followed and provides a daily courier service to ministers’ offices.

What you will do

The Ministerial Services team provides support on all aspects of the ministerial workflow process and provides advice to the department and agencies on ministerial business processes and documents such submissions, briefs, and correspondence. The team manages workflows via PDMS+ ensuring documented procedures are followed and performs a quality check ensuring business documents meet ministerial preferences. The team supports departmental staff by ensuring accurate and current instructions, guidance and templates are available in PDMS+, which is the real‑time, secure whole of Australian government parliamentary document management system to support the end‑to‑end ministerial business process. The team also manages a daily courier function to each of the seven offices.

Ministerial Services is a small team consisting of one EL1, one/two APS6, two APS5 and two APS4 officers.

The APS4 Ministerial Services position has a varied and dynamic role, with the following key duties to:

- Process ministerial correspondence in accordance with ministerial and departmental requirements
- Exercise discretion and judgement, including the ability to action tasks within established work practices and priorities, and identifying matters for escalation
- Provide courier services to the ministers’ offices and the safe and secure handing of documents and other items, including the department’s courier fleet car and operate it in accordance with protocols
- Provide information and advice to stakeholders under direction
- Provide helpdesk services through the group mailbox and phone hotline
- Assist with the review an

📌 Ministerial Service Officers, Government & Business Services (Canberra)
🏢 Australian Department of Infrastructure and Regional Development
📍 Canberra