RAC in Western Australia is seeking a Member Resolutions Officer to investigate complex member complaints and remediation matters with fairness and integrity. You will work across a range of cases, maintain case records, identify trends and support continuous service improvements while adhering to regulatory requirements and RAC’s commitment to exceptional member experience.
Robust communication, empathy and sound judgment are essential as you balance member outcomes with business and regulatory
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📌 Member Resolutions (Australia)
🏢 Rac Wa
📍 Australia
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