Case Manager – Aged Care / Support at Home (Chinese Speaking)

Country Mile Home Care is seeking a caring and organised Case Manager to support older people to live independently at home. You will work closely with clients, families, support workers and our clinical team to coordinate services that reflect each client’s needs, goals and preferences.

Key responsibilities

Assess clients’ needs and follow the care plans to service clients.

Coordinate services under the Support at Home program.

Manage client budgets, monitor spending and explain service costs.

Maintain regular contact with clients and families, responding to feedback and changing needs.

Identify risks and elevate clinical concerns to our nursing team.

Liaise with support workers, allied health professionals and external providers.

Maintain accurate assessments,



care management notes and client records.

Support client onboarding, reviews and service transitions.

About you

Experience in aged care case management or care coordination.

Understanding of the Support at Home program and person-centred care.

Relevant qualifications in nursing, social work, community services, allied health or a related field.

Robust communication, organisation and problem‑solving skills.

Confidence managing client budgets and using care management software.

Current driver’s licence and access to a reliable vehicle.

Willingness to complete required screening checks.

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📌 Case Manager – Aged Care (Parramatta)
🏢 Country Mile Home Care
📍 Parramatta