Randstad Pty is seeking a capable contact centre support agent to join our in office hub across Newcastle, Wollongong, Bathurst, or Parramatta. You will handle inquiries spanning HR, finance, and operations, resolving first-line issues and routing complex matters to Centres of Expertise.
You’ll log interactions in the CRM, adhere to policies, and strive for first-contact resolution while meeting KPIs. Availability for 35 hours weekly on rotating 7.5-hour shifts is required.
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📌 Frontline Support Specialist – HR (City of Wollongong)
🏢 Randstad Pty
📍 City of Wollongong
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