Gateway Bank is seeking a Brand Champion to lead and develop our inbound and outbound Call Centre, driving sales and exceptional customer service for our members in Sydney. The role reports to the Chief Operating Officer and focuses on lending and transactional products with a robust emphasis on process, performance, and stakeholder collaboration.
You will coach a high-performing team, measure targets, and build robust lead-generation and conversion processes, while ensuring customer experiences
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📌 Hybrid Call Center Sales & Service Manager — Banking (Sydney)
🏢 Gateway Bank
📍 Sydney
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