Midwest Fabrication | New South Wales | Field Service

Great lifestyle role – travel throughout New South Wales supporting farmers and dealers in the field

Hands-on mechanical and hydraulic work with Australian-designed and manufactured agricultural equipment

Build strong customer relationships while identifying opportunities for parts, service and ongoing equipment support

About Midwest Fabrication

Midwest Fabrication is a 100% Australian family-owned business based in Dalby, Queensland, and has been at the forefront of harvester front development and manufacturing for more than 28 years.

Over the past decade, Midwest has experienced significant growth, supplying the largest harvester fronts in the world to Australian farmers and building a reputation for innovative, reliable and high-quality agricultural equipment.

Our values of Innovation, Solutions and Reliability underpin everything we do. We have proudly supported rural communities and grain growers for decades, and the Midwest name has become synonymous with quality, strength, reliability and customer support.

As we continue to grow our presence and customer support capability in New South Wales, we are seeking a motivated and capable Service Technician to join our team to be based out of our Parkes facility.

About the Role

This is a hands-on, customer-facing field service role providing technical support, servicing and repairs to Midwest draper platforms and associated equipment throughout NSW & Vic.

You will spend much of your time travelling across regional NSW,



working directly with farmers and dealers to keep their equipment operating when it matters most.

In addition to technical service and repairs, you will play an important role in building long-term customer relationships, identifying customer requirements and supporting the growth of Midwest's spare parts, servicing and aftermarket business.

The role will suit someone who enjoys being out in the field, solving problems, working independently and developing trusted relationships with customers.

You will receive comprehensive product familiarisation and training with our Dalby-based team to ensure you have a strong understanding of Midwest equipment, systems, parts and service expectations.

Your key responsibilities will include:

- Diagnosing mechanical and hydraulic faults on Midwest harvesting equipment.
- Carrying out scheduled maintenance, breakdown repairs and field servicing at customer and dealer locations.
- Inspecting, dismantling, repairing, fitting and reassembling mechanical and hydraulic components.
- Repairing and replacing hydraulic hoses, fittings, cylinders, pumps, motors and associated components as required.
- Undertaking general mechanical fitting, adjustment and equipment setup.
- Troubleshooting equipment issues and determining practical,



effective repair solutions.
- Installing replacement parts and components to a high standard.
- Working directly with farmers and dealers to minimise equipment downtime, particularly during critical harvest periods.
- Clearly communicating fault diagnosis, repair requirements and progress to customers.
- Identifying opportunities for additional servicing, preventative maintenance, spare parts and equipment support.
- Providing customers with advice on recommended parts, service requirements and preventative maintenance.
- Supporting the growth of Midwest's spare parts and service sales throughout Western Australia.
- Developing strong ongoing relationships with customers and dealers to encourage repeat service and aftermarket business.
- Providing feedback to the Midwest team on customer requirements, parts demand, recurring service issues and market opportunities.
- Coordinating service visits and travel efficiently while liaising with the Dalby office regarding workload, parts and technical support.
- Completing service reports, job documentation and records accurately and promptly.
- Maintaining appropriate vehicle stock of commonly required parts, consumables and service equipment where applicable.
- Maintaining company vehicles, tools, test equipment and electronic devices in a professional condition.
- Following Midwest safety, quality and operational procedures at all times.
- Participating in product training, demonstrations and continuous improvement activities.
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📌 Service Technician – Agricultural Equipment (Parkes)
🏢 Midwest Fabrication
📍 Parkes