As MAKO’s Chief of Staff, you’ll be the person who turns our strategy into momentum. Working directly with the CEO, you’ll build the operating rhythm that keeps the whole company moving in the same direction: running the planning cadence, sharpening leaders’ focus on what matters most, and steering cross‑functional initiatives all the way to the finish line. You’ll cut through complexity to deliver clear, actionable recommendations, and you’ll bring people together across the business to make things happen. You’ll also lead and grow three teams, Business Operations, People & Culture, and Marketing & Comms, giving you real scope to shape how a fast‑moving deep‑tech company operates as it scales.

Key Responsibilities

- Operating cadence: Design and run the senior team’s rhythm (weekly leadership meeting, monthly all hands, quarterly planning). Accountable for meetings that end in explicit decisions, owners and deadlines
- Company goals and priorities: Coordinate quarterly OKR’s and track progress across functions, separating critical priorities from lower-value activities. Structure each one with clear ownership and resourcing, and anticipate bottlenecks. Accountable for every team knowing MAKO’s top priorities and how their work ladders up to them
- Strategic initiatives: Lead or project‑manage cross‑functional initiatives the CEO assigns (e.g. new premises, scale‑up of Flightfilm production, new market entry). Structure each one with clear ownership and resourcing, and anticipate bottlenecks. Accountable for delivery on time and on scope




- Board and investor support: Prepare board papers, investor updates and fundraising materials with the CEO and Finance. Accountable for accurate, on‑time packs that need minimal CEO rework
- Cross‑functional alignment: Cross‑functional alignment: Act as connective tissue between Production, Engineering, Certification, BizOps and Marketing & Comms. Accountable for surfacing blockers early and resolving them at the right level
- Internal communication: Draft and coordinate leadership communications and decision records. Accountable for staff hearing about important changes clearly and first‑hand (Active Transparency)
- Special projects and analysis: Produce research, business cases and decision memos that weigh both immediate and long‑term implications. Accountable for giving the senior team the information they need to decide quickly (Velocity)
- Team leadership: Line‑manage the Business Operations, People & Culture, and Marketing & Comms team members, setting priorities, supporting their development and modelling MAKO’s values.



Accountable for these functions delivering against company goals and for leaders’ skills being applied where they create the most impact

What Success Looks Like

First Month

- Meets every leader and team member, and builds a solid understanding of MAKO’s strategy, product, financials and board calendar
- Agrees with the CEO what they own and support, and takes over the leadership meeting cadence
- Shares early observations on the biggest operating gaps and priorities

First Six Months

- Runs the leadership cadence, quarterly planning and goal tracking consistently, without the CEO driving them
- Delivers at least one major cross‑functional initiative end to end
- Produces on‑time board packs with minimal CEO rework, while direct reports deliver against clear goals

First Year

- Acts as a trusted partner to the CEO and senior team, enabling faster decisions and fewer cross‑team blockers
- Refines MAKO’s operating system for its next stage of growth
- Plays a key role in a major company milestone while leading engaged, high‑performing teams

About You

- 5-8 years experience in strategy, operations, consulting or general management, including at least 2 years as a Chief of Staff or in a role working closely with a CEO or executive team
- Experience in a start‑up or scale‑up between Seed and Series C, ideally through a period of rapid growth
- A track record of building operating rhythms and planning processes from scratch, and making them stick
- Experience preparing board and investor materials, and working comfortably with a board
- Excellent wri

📌 Chief of Staff (Sydney)
🏢 Mako
📍 Sydney