12 Nov
|
Hanaro Mart
|
Maroochydore
12 Nov
Hanaro Mart
Maroochydore
HANARO MART is a leading retail and consumer products company committed to delivering exceptional value and quality to our customers. We pride ourselves on creating vibrant shopping environments where communities come together, backed by a dedicated team of professionals who share our passion for excellence. Our stores are the heart of our business, and we invest in our people to ensure every customer receives outstanding service and support.
About the role
We are seeking an experienced and dynamic Store Manager to lead our HANARO MART store in Maroochydore, QLD. This is a full-time position that offers the opportunity to take charge of all aspects of store operations and drive business success in a fast-paced retail environment.
As Store Manager, you will be responsible for the overall management and performance of the store, ensuring it operates efficiently whilst delivering an exceptional customer experience. You will lead a team of retail professionals, manage financial performance, maintain stock levels, and ensure compliance with company policies and procedures. This role is central to achieving our strategic objectives and building a thriving retail operation within the Maroochydore community.
Key responsibilities
Oversee all daily store operations, including opening and closing procedures, health and safety protocols, and store maintenance
Lead, manage, and develop a team of retail staff, providing training, support, and performance management
Monitor and manage financial performance, including budgets, sales targets, profitability and cost control
Manage inventory levels, stock rotation, and ordering to ensure product availability whilst minimising wastage
Ensure compliance with company policies, retail legislation, health and safety regulations, and local council requirements
Create and maintain a positive shopping environment that encourages customer loyalty and repeat business
Resolve customer issues and complaints professionally and promptly
Conduct regular staff meetings and communicate company initiatives and updates to the team
Implement visual merchandising and promotional strategies to maximise sales
Work collaboratively with head office and regional management to achieve store and company objectives
Maintain accurate records, including sales reports, staff schedules, and performance documentation
What we're looking for
Proven experience as a Store Manager or similar leadership role within a retail environment, ideally in consumer goods or supermarket retail
Strong understanding of retail operations, including stock management, point-of-sale systems, and inventory control
Demonstrated ability to lead, motivate, and develop a diverse team of staff
Strong communication and interpersonal skills, with the ability to engage effectively with staff, customers, and stakeholders
Problem-solving mindset with the capacity to make sound decisions under pressure
Knowledge of retail compliance, health and safety standards, and employment law
Customer service excellence with a commitment to delivering outstanding shopping experiences
Proficiency with retail management systems and basic computer skills
Flexibility and willingness to work diverse hours, including weekends and public holidays, as required
A valid driver's licence is advantageous
Experience in a similar retail setting or with multicultural communities is highly valued
What we offer
At HANARO MART, we value our employees and offer a competitive remuneration package designed to reward your expertise and dedication. We provide opportunities for career development and progression within our growing retail network. You will receive on-the-job training and support from our experienced management team, ensuring you have the tools and knowledge to succeed.
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📌 Store Manager (Maroochydore)
🏢 Hanaro Mart
📍 Maroochydore